Botones - Hotel Barceló Ponent Beach

Barceló Explotaciones Hoteleras Mediterráneo, S.L.; España; On-site; PHP 1,126,000 - 1,548,000; Full time

Benefits offered by this job

Descuentos hoteles

Seguro de salud

Formación

Movilidad geográfica

Barceló Campus

Responsabilidad corporativa

Job summary

Barceló Hotel Group en España busca un/a recepcionista para dar la bienvenida a huéspedes, gestionar el equipaje y orientar sobre servicios del hotel.

La posición ofrece movilidad geográfica entre países del grupo, formación continua a través del Barceló Campus y descuentos en hoteles. Se valora actitud proactiva y habilidades de comunicación.

Qualifications

• Formación: Ciclo Formativo Grado Medio en Alojamientos Turísticos o similar.
• Idiomas: inglés, valorable otros idiomas.
• Se valorarán conocimientos en ofimática, hostelería.
• Persona activa y enérgica, habilidades comunicativas y orientación al cliente.

Responsibilities

• Dar la bienvenida a los huéspedes y gestionar el equipaje.
• Aconsejar a los huéspedes sobre lugares y atracciones turísticas.
• Ejecutar tareas de atención al cliente en servicios como reservas de tickets, taxis y mesas de restaurante.
• Acompañar a los clientes a su habitación para explicar el funcionamiento de servicios.

Skills

Inglés

Atención al cliente

Habilidades comunicativas

Orientación al cliente

Education

Ciclo Formativo Grado Medio en Alojamientos Turísticos

Tools

Office

Job description

Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms. Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the \"Best Hotel Management Company in the World\" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector. Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service: Royal Hideaway Luxury Hotels & Resorts, Barceló Hotels & Resorts, Occidental Hotels & Resorts, Allegro Hotels. All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory.

What will you do?

• Dar la bienvenida a los huéspedes.
• Llevar el equipaje de los clientes a la recepción y/o a sus habitaciones.
• Estacionar los vehículos de los clientes.
• Aconsejar a los huéspedes sobre lugares y atracciones turísticas.
• Ejecutar tareas de atención al cliente en servicios como la reserva de tickets, taxis y mesas de restaurante.
• Informar de los servicios del Hotel.
• Acompañar a los clientes hasta su habitación para explicar el funcionamiento de luces y otros servicios.
• Entregar diarios y llevar comida a las habitaciones.
• Realizar rondas de seguridad.
• Repartir el correo.

What are we looking for?

• Formación: Ciclo Formativo Grado Medio en Alojamientos Turísticos o similar.
• Experiencia: no requerida.
• Idiomas: inglés, valorable otros idiomas.
• Se valorarán conocimientos en: ofimática, hostelería.
• Persona activa y enérgica.
• Habilidades comunicativas.
• Orientación al cliente.

Your benefits:

• You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.
• Why limit yourself to one location when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career.
• We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join.
• You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform.
• We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates. We want you to join us in our commitment to building a better future!

1. Exclusive discounts on hotels and travel for you, your family, and friends.
2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
3. Ongoing discounts with various companies related to leisure and free time.
4. Special offers with product and service companies.
5. Exclusive agreements with different training and business schools.

Contract type: Fijo Discontinuo (duración determinada)