RCM Specialist: Billing, Coding & Patient Services

CareDesk; Philippines; On-site; PHP 446,000 - 502,000; Full time

Job summary

CareDesk is hiring an RCM Associate to support accounts receivable, medical coding, and patient financial services in our Philippines on-site team. The role ensures clean claims, timely reimbursements, and clear patient communication.

You will work across RCM functions with a collaborative, detail-oriented approach. Responsibilities include billing accuracy, claim resubmissions, eligibility verification, and proactive patient contact.

Qualifications

• Minimum 3-5 years of experience in Revenue Cycle Management.
• Experience in a healthcare-related role and supporting English-speaking countries.
• Familiarity with EPIC EMR systems and CMS 1500 claims.

Responsibilities

• Manage Accounts Receivable, verify claim status, and resubmit as needed.
• Review codes for accuracy and address denials in Medical Coding.
• Input patient information, verify insurance eligibility, and generate cost estimates.
• Handle patient communications via phone, email, and digital channels.

Skills

Customer service

Healthcare experience

RCM experience

EPIC Professional Billing

CMS 1500 knowledge

Google Suite

Communication skills

Education

Bachelor's degree

Tools

EPIC Professional Billing

Insurance portals

Job description

CareDesk is hiring an RCM Associate to support accounts receivable, medical coding, and patient financial services in our Philippines on-site team. The role ensures clean claims, timely reimbursements, and clear patient communication.

You will work across RCM functions with a collaborative, detail-oriented approach. Responsibilities include billing accuracy, claim resubmissions, eligibility verification, and proactive patient contact.