Quantitative Product Support Specialist

London Stock Exchange Group; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Healthcare

Retirement planning

Paid volunteering days

Wellbeing initiatives

Job summary

London Stock Exchange Group (LSEG) is seeking a Quantitative Product Specialist to support analysts, researchers and quants in using Refinitiv and third‑party data from centralized databases for backtesting and modeling. You’ll collaborate with sales, content specialists, developers and product managers to resolve issues and drive client success.

The role requires strong SQL, Matlab/R/Python skills, and the ability to communicate complex data insights to both technical and non-technical

Qualifications

• Bachelor of Science or equivalent in Engineering/CS/Finance/Math.
• Strong SQL coding experience.
• Experience with equity markets and data content.
• Familiarity with Matlab, R and Python.
• Ability to collaborate and communicate with technical and non-technical personnel.

Responsibilities

• Provide direct specialized customer service support to analysts, researchers, and quants at major investment firms.
• Assist clients in understanding and using Refinitiv data from centralized databases for backtesting models.
• Code scripts, research solutions, and answer client inquiries on content and database functionality.
• Work with vendors, content specialists, developers and product managers to resolve issues.
• Build long-term relationships with clients through training and onboarding support and case management.
• Meet with Sales, gather requirements, demonstrate platform features, and assist onboarding of new business.
• Advocate for new product features and promote increased product usage in client workflows.
• Contribute to Lean Six Sigma inspired process improvements.

Skills

SQL coding

Python

Matlab

R

Statistics

Communication

Presentation

Problem solving

Travel

Education

BS in Engineering/CS/Finance/Math

Tools

Oracle DB

SQL Server

Matlab

R

Job description

London Stock Exchange Group (LSEG) is seeking a Quantitative Product Specialist to support analysts, researchers and quants in using Refinitiv and third‑party data from centralized databases for backtesting and modeling. You’ll collaborate with sales, content specialists, developers and product managers to resolve issues and drive client success.

The role requires strong SQL, Matlab/R/Python skills, and the ability to communicate complex data insights to both technical and non-technical