Quality Systems Manager — ISO 9001 & Process Improvement

Hammerjack Pty Ltd; Philippines; On-site; PHP 1,100,000 - 1,400,000; Full time

Job summary

Hammerjack Pty Ltd is seeking a Quality Assurance Manager to oversee development and maintenance of the QMS, lead audits, and drive continuous improvement across departments.

The role requires strong QA knowledge, analytical skills, and leadership to ensure compliance and customer satisfaction. Collaboration with suppliers and regulatory bodies is essential for ongoing quality excellence.

Qualifications

• Bachelor's degree in Quality Management or related field is required.
• Experience with quality management systems and ISO 9001.
• Strong knowledge of QA methodologies and tools.
• Excellent analytical and problem-solving skills.
• Effective communication and leadership abilities.
• Experience with audit processes and corrective actions.
• Proficiency in quality management software and MS Office.
• Ability to work collaboratively across departments.
• Attention to detail and organizational skills.
• Commitment to continuous improvement and customer satisfaction.

Responsibilities

• Develop and maintain quality management systems in compliance with industry standards.
• Lead internal and external quality audits and manage corrective actions.
• Collaborate with cross-functional teams to implement quality improvements.
• Monitor quality metrics and analyze data to identify trends and improvements.
• Ensure documentation and records are accurate and up to date.
• Train and support staff on quality procedures and standards.
• Manage supplier quality and conduct supplier audits.
• Coordinate with regulatory bodies to ensure compliance.
• Drive continuous improvement projects to enhance product and service quality.
• Prepare reports on quality performance for senior management.

Skills

Quality management

ISO 9001

QA methodologies

Analytical skills

Communication & leadership

Audit processes

Quality software

MS Office

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree in Quality Management or related

Job description

Hammerjack Pty Ltd is seeking a Quality Assurance Manager to oversee development and maintenance of the QMS, lead audits, and drive continuous improvement across departments.

The role requires strong QA knowledge, analytical skills, and leadership to ensure compliance and customer satisfaction. Collaboration with suppliers and regulatory bodies is essential for ongoing quality excellence.