Quality Manager

Hammerjack Pty Ltd; Philippines; On-site; PHP 1,800,000 - 2,800,000; Full time

Job summary

TE is seeking a Quality Manager in the Philippines to lead the Quality Control department, shape policies, and ensure products meet customer and regulatory standards. You will oversee audits, supplier quality, CAPA, and cost controls while driving continuous improvement and cross-functional collaboration.

The role requires a strong track record in quality management, bilingual communication, and budgeting experience to align with corporate standards and business objectives.

Qualifications

• 8-10 years of experience in quality, incl. 2 years of people management.
• Bachelor's degree, major in engineering.
• Effective bilingual.
• Negotiation skills.
• Team work.
• Logical thinking.
• Pressure management skills.

Responsibilities

• Lead quality control department, including workforce planning, coaching and succession planning.
• Drive compliance with quality standards, regulatory requirements, and corporate policies to ensure product quality, customer satisfaction and cost effectiveness.
• Develop and implement quality policies, procedures and cost controls; manage departmental budgets and work plans.
• Oversee quality control activities including deviations, audits, supplier quality management and risk assessments; drive CAPA and prevent recurrence of defects.
• Drive supplier quality improvement programs and Six Sigma initiatives; lead cross-functional problem-solving for quality issues.
• Monitor and report key quality and operational metrics; collaborate with internal and external partners to optimize processes and achieve goals.

Skills

Quality leadership

Regulatory compliance

Budgeting

Six Sigma

Supplier quality

Cross-functional collaboration

Education

Bachelor's degree in engineering

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

Develop and implement quality plan, budget, policies and systems; and supervise quality assurance activities with the objective of ensuring TE's product quality meet customers and external agencies standards within corporate headquarter quality systems, policies and procedures; and relevant local regulations.

Job Requirements

• Lead and manage the Quality Control department, including workforce planning, talent development, performance management, coaching, and succession planning.
• Drive compliance with quality standards, regulatory requirements, and corporate policies to ensure product quality, customer satisfaction, and cost effectiveness.Lead initiatives to reduce defects (DPPM), customer complaints, product returns, and overall quality costs.
• Develop, review, and implement quality policies, procedures, and process improvements to align with corporate standards and business objectives.Prepare and manage departmental budgets and annual work plans, monitor expenditures, and provide recommendations for effective cost control.
• Oversee quality control activities, including deviation approvals, 4M change management, internal audits, supplier quality management, and performance monitoring.Review and approve quality documentation, inspection plans, work instructions, and risk assessments to ensure compliance and operational effectiveness.Lead cross-functional problem-solving efforts to resolve quality issues, implement corrective and preventive actions, and prevent recurrence of defects.
• Drive supplier quality improvement programs, manage critical supplier issues, and analyze manufacturing and supply chain quality performance.Promote continuous improvement through audits, Six Sigma initiatives, quality improvement projects, and data-driven decision-making.
• Monitor and report key quality and operational performance metrics, providing accurate analysis and recommendations to management and stakeholders.Collaborate with internal and external partners to optimize processes, enhance quality performance, and achieve organizational goals.

What Your Background Should Look Like

Education, Technical Qualification & Experience

• Bachelor's degree
• Major in engineering
• 8 10 years working experiences in quality area including 2 years people management
• Effective bilingual
• Negotiation skills
• Team work
• Logical thinking
• Pressure management skills

Competencies

SET : Strategy, Execution, Talent (for managers)