Quality Manager

Full Chance Philippines Inc; Malvar; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Full Chance Philippines Inc. is seeking a seasoned Quality Manager to lead quality activities, ensure product and process compliance with customer requirements, and drive corrective actions and continuous improvement.

The role oversees daily inspection and control, analyzes data, coordinates with customers and internal departments, mentors the quality team, and promotes a culture of quality and safety across manufacturing operations in Batangas.

Qualifications

• At least 5 years of experience in quality management.
• Strong knowledge of ISO 9001/ISO 14001 requirements; internal auditor certification is an advantage.
• Proficient in 8D, Fishbone Analysis, and other quality‑problem solving tools.
• Knowledge of quality data analysis, basic statistical tools, and charts.
• Proficient in MS Office and relevant quality management applications.
• Strong leadership, communication, coordination, and decision‑making skills.
• Good understanding of safety and environmental requirements in manufacturing.

Responsibilities

• Lead and oversee daily quality inspection, control, and assurance activities.
• Establish, monitor, and improve quality objectives, standards, and performance.
• Coordinate with customers and internal departments on quality requirements and concerns.
• Manage customer complaints, quality issues, audits, and corrective action requirements.
• Lead investigation of non-conforming products and ensure effective corrective and preventive actions.
• Drive root cause analysis using 8D, Fishbone, and other quality tools.
• Develop, maintain, and improve quality procedures, standards, and documentation.
• Review quality data and reports and provide recommendations to management.
• Ensure proper calibration and control of monitoring and measuring equipment.
• Lead, supervise, train, and develop quality personnel.
• Promote continuous improvement and quality awareness across relevant departments.
• Perform other quality‑related duties assigned by the superior.

Skills

Quality management

ISO 9001/ISO 14001

Internal auditing

8D & Fishbone

Data analysis

Statistics

MS Office

Leadership

Communication

Safety & environment

Tools

Quality software

Job description

Job Summary:

Lead and manage quality activities to ensure product and process compliance, meet customer requirements, and drive corrective actions and continuous quality improvement.

Qualifications:

• At least 5 years of experience in quality management, preferably in a manufacturing environment.
• Strong knowledge of ISO 9001/ISO 14001 requirements; internal auditor certification is an advantage.
• Proficient in 8D, Fishbone Analysis, and other quality problem-solving tools.
• Knowledge of quality data analysis, basic statistical tools, and charts.
• Proficient in MS Office and relevant quality management applications.
• Strong leadership, communication, coordination, and decision-making skills.
• Good understanding of safety and environmental requirements in manufacturing.

Key Responsibilities:

• Lead and oversee daily quality inspection, control, and assurance activities.
• Establish, monitor, and improve quality objectives, standards, and performance.
• Coordinate with customers and internal departments on quality requirements and concerns.
• Manage customer complaints, quality issues, audits, and corrective action requirements.
• Lead investigation of non-conforming products and ensure effective corrective and preventive actions.
• Drive root cause analysis using 8D, Fishbone, and other quality tools.
• Develop, maintain, and improve quality procedures, standards, and documentation.
• Review quality data and reports and provide recommendations to management.
• Ensure proper calibration and control of monitoring and measuring equipment.
• Lead, supervise, train, and develop quality personnel.
• Promote continuous improvement and quality awareness across relevant departments.
• Perform other quality‑related duties assigned by the superior.