Quality Manager

Physician's Diagnostic Services Center Inc.; Manila; On-site; PHP 334,800 - 502,200; Full time

Job summary

A healthcare service provider in Metro Manila seeks a qualified candidate to manage the Quality Management System and ensure compliance with ISO 9001:2015 standards. The role requires overseeing internal quality audits, managing client documentation, and maintaining the effectiveness of clinic procedures. Applicants should possess a related degree and ideally have 3 years of relevant experience. Competitive salary and benefits are offered.

Qualifications

• Preferably with 3 years of experience.

Responsibilities

• Ensure compliance with ISO 9001:2015 in the Quality Management System.
• Lead internal quality audits and manage documentation requirements.
• Coordinate with the Certification Body for surveillance visits.
• Oversee clinic's system effectiveness and manage client complaints.

Skills

ISO 9001:2015 Training

Customer Service Standard

Data Privacy Act

Education

Graduate of any related Business Course or Medical Course

Job description

Job description

ENTRY REQUIREMENT: Graduate of any related Business Course or Medical Course, Preferably with 3 years experience

JOB COMPETENCIES

• ISO 9001:2015 Training Courses
• Data Privacy Act
• Customer Service Standard

WORK ACTIVITIES

TECHNICAL

• Ensuring that requirements for ISO 9001:2015 are built into the Quality Management System and are implemented.
• Attending clients' documentation requirements.
• Creates and reviews Quality Management Systems Manual and Operation Manuals.
• Initiating changes and revisions on Quality Management Systems Manual.
• Leads Internal Quality Audits (IQA).
• Checking IQA findings and ensuring that necessary actions are taken in a timely manner.
• Coordinating Management Review.
• Creates Internal Quality Audit Report.
• Review and disseminate Quality Policy and Quality Objectives.
• Coordinating with the Certification Body on surveillance visits.
• Handling investigations and providingCorrective Action and Preventive Action on customer/client complaints.
• Oversees the effectiveness of the clinic's system and procedures.
• Sets meetings such as admin, supervisor and board meeting if necessary.
• Knowledgeable on Client's Requirements, Clinic's Accreditations and Affiliations
• Complies with statutory requirements

CLERICAL

• Updates documents regularly
• Familiar with all types of documents and forms within the clinic
• Files documents with organization
• Able to do the following:
  • Internal Stock Request
  • Consumption Worksheet
  • Equipment Maintenance Log
  • Fixed Asset
  • Preventive Maintenance
  • Calibration