Quality Management System (QMS) Manager

Grand Majesty Pharmaceutical Inc.; Cebu City; On-site; PHP 446,000 - 558,000; Full time

Benefits offered by this job

Competitive monthly salary ₱40,000–₱50

SSS, PhilHealth, Pag-IBIG, 13th month

Leave benefits

Leadership exposure to senior管理

Training and certification support

Job summary

Grand Majesty Pharmaceutical, Inc. in Cebu City is seeking a QMS Manager to build and lead the quality backbone of the business, ensuring processes are clear, documented, auditable, and compliant with ISO 9001, GDP, and Philippine FDA requirements.

You will design, implement, and maintain the QMS, map end-to-end processes, drive Lean/Six Sigma improvements, lead internal audits, CAPA closure, and prepare for FDA inspections, while coaching teams and aligning with stakeholders across operations,

Qualifications

• Bachelor-level degree in a relevant field with strong regulatory exposure.
• At least 5 years in quality management, process improvement, or internal audit.
• Experience with ISO 9001, GDP, FDA regulations preferred.

Responsibilities

• Design, implement, and maintain a QMS with auditable SOPs and records.
• Lead end-to-end process mapping and Kaizen or Six Sigma improvements.
• Run internal audits, manage CAPA, and prepare for FDA and customer audits.
• Coach staff on quality awareness and maintain supplier quality agreements.

Skills

Quality management

Process improvement

Internal audit

Lean Six Sigma

Regulatory compliance

Stakeholder management

Education

Bachelor’s degree in Pharmacy or related field

Tools

QMS software

MS Office

Document control systems

Job description

About the Role

Grand Majesty Pharmaceutical, Inc. is a growing pharmaceutical distribution company in Cebu City. We are looking for a QMS Manager to build and lead the quality backbone of our business: clear, documented, auditable processes that hold up under regulatory scrutiny and daily operations alike.

You will report to COO and partner with Operations, Supply Chain, Warehouse, Sales, Finance, and People & Culture. This is a hands-on leadership role. You will find where processes break down, redesign them, and make sure the fixes stick.

What You’ll Do

Build the System

• Design, implement, and maintain the company’s QMS: quality manual, policies, SOPs, work instructions, forms, and controlled documents.

• Align the QMS with ISO 9001 and applicable Philippine FDA requirements for drug distributors, including Good Distribution Practice (GDP) and licensing compliance.

• Establish document control, version management, and records retention across departments.

Strengthen Business Processes

• Map end-to-end processes (order-to-cash, procurement, warehousing, cold chain, delivery, returns, complaints) and identify gaps, bottlenecks, and control weaknesses.

• Redesign processes using Lean, Kaizen, or Six Sigma, and define KPIs with process owners.

• Lead root cause analysis for recurring errors, discrepancies, and customer complaints.

Lead the Audit Practice

• Build and run the annual internal audit program, covering planning, execution, reporting, and follow-up.

• Manage nonconformances and CAPA through to verified closure.

• Prepare the organization for FDA inspections, customer and principal audits, and external certification audits.

• Report audit findings, risks, and quality metrics to management in clear, decision-ready form.

Build Quality Culture

• Train and coach employees and department heads on quality awareness, SOP compliance, and audit readiness.

• Develop and mentor internal auditors and process champions.

• Manage supplier and principal quality agreements and evaluations.

What We’re Looking For

• Bachelor’s degree in Pharmacy, Chemistry, Industrial Engineering, Business Administration, or a related field.

• At least 5 years of experience in quality management, process improvement, or internal audit, with at least 2 years in a supervisory or managerial capacity.

• Experience in pharmaceutical, healthcare, or FMCG distribution is a strong advantage.

• Working knowledge of ISO 9001, GDP, and FDA regulations. Lead Auditor or Internal Auditor certification is preferred.

• Proven record of writing SOPs, closing audit findings, and driving CAPA.

• Familiarity with Lean or Six Sigma (Green Belt preferred).

• Strong analytical, communication, and influencing skills, with the confidence to challenge processes and the tact to win buy-in.

• Proficiency in MS Office and process mapping tools. Experience with document control or QMS software is a plus.

What We Offer

• Competitive monthly rate of ₱40,000 – ₱50,000

• Statutory benefits (SSS, PhilHealth, Pag-IBIG, 13th month pay) and leave benefits

• A leadership seat in building the company’s systems, with direct visibility to senior management

• Training and certification support, and a clear career path as the company grows