Quality Governance Lead — Hybrid, Enterprise QA Leader

Cebu Pacific Air; Philippines; Hybrid; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Free travel for you and family (perks)

Expanded coverage for partners

Comprehensive healthcare coverage

Job summary

Cebu Pacific Air's Digital and Technology Office in Pasay City, Philippines seeks a Lead, Quality Governance. You will define risk-based test strategies, review requirements and designs, and coordinate end-to-end testing across multiple teams to ensure quality in large digital initiatives.

You will oversee defect governance, establish quality metrics, promote shift-left quality practices, test automation, and CI/CD integration, and communicate complex quality issues clearly to technical and

Qualifications

• Graduate of Bachelor's degree in Computer Science, IT, Engineering, or related field.
• Quality assurance certification (ISTQB) is an advantage.
• 5 to 7 years in software quality assurance or testing for enterprise-scale digital or technology initiatives.
• Strong knowledge of software development and testing lifecycles, Agile/Scrum delivery, risk-based testing, defect management, and root-cause analysis.
• Hands-on experience with test strategies, plans, scenarios, cases, and quality evidence.
• Experience with test management and defect-tracking tools such as Jira, Xray, Qase, Azure DevOps, or equivalent.

Responsibilities

• Define and maintain risk-based test strategies, plans, scope, schedules, entry and exit criteria, and quality deliverables for assigned initiatives.
• Review business requirements, acceptance criteria, solution designs, and customer journeys to identify gaps, dependencies, and quality risks early in the development lifecycle.
• Coordinate end-to-end testing across quality engineers, developers, product teams, business users, vendors, and other stakeholders without direct people-management accountability.
• Ensure appropriate coverage of functional, integration, regression, system, end-to-end, usability, accessibility, performance, and other applicable testing areas.
• Oversee test execution and defect governance, including documentation, prioritization, triage, escalation, retesting, and closure of issues.
• Assess the business and customer impact of defects, constraints, and residual risks, and provide evidence-based recommendations on release readiness.
• Establish and monitor quality metrics covering test progress, coverage, defects, risk exposure, testing effort, and release health; translate results into actionable insights for stakeholders.
• Maintain compliance with quality governance standards, controls, templates, documentation, and evidence requirements across assigned initiatives.
• Analyze recurring defects and quality debt, facilitate root-cause analysis, and recommend preventive actions and process improvements.
• Promote shift-left quality practices, test automation, continuous testing, and effective integration of quality controls into Agile and CI/CD ways of working.
• Represent Quality Governance in planning, refinement, technical, defect, and release forums and communicate quality issues clearly to technical and non-technical stakeholders.
• Contribute project-level insights and recommendations to the Manager, Quality Governance to improve enterprise quality standards, practices, tools, and capability.

Skills

Quality governance

Risk-based testing

Agile/Scrum

Test planning

Root-cause analysis

Education

Bachelor's degree in Computer Science / Information Technology / Engineering

Tools

Jira

Xray

Qase

Azure DevOps

Job description

Cebu Pacific Air's Digital and Technology Office in Pasay City, Philippines seeks a Lead, Quality Governance. You will define risk-based test strategies, review requirements and designs, and coordinate end-to-end testing across multiple teams to ensure quality in large digital initiatives.

You will oversee defect governance, establish quality metrics, promote shift-left quality practices, test automation, and CI/CD integration, and communicate complex quality issues clearly to technical and