Hybrid Quality & Assurance Leader, COE

Bolder Group; San Fernando; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Bolder Group is seeking a Quality and Assurance Manager for its Center of Excellence (COE) in the Philippines. You will establish and maintain the quality governance framework across COE functions, ensuring service delivery meets standards, KPIs, SLAs, and control requirements while enabling transparency and continuous improvement.

You will drive audit readiness, root cause analysis, and corrective actions, partnering with Operations to strengthen governance, scalability, and operational

Job description

Bolder Group is seeking a Quality and Assurance Manager for its Center of Excellence (COE) in the Philippines. You will establish and maintain the quality governance framework across COE functions, ensuring service delivery meets standards, KPIs, SLAs, and control requirements while enabling transparency and continuous improvement.

You will drive audit readiness, root cause analysis, and corrective actions, partnering with Operations to strengthen governance, scalability, and operational