Job Description:
The Quality Assurance Supervisor is responsible for overseeing and ensuring that all food products produced by the company meet established quality, safety, and regulatory standards. The position supervises QA personnel, monitors production processes, implements quality control systems, and ensures compliance with food safety regulations such as GMP, HACCP, and company quality policies.
Key Duties and Responsibilities 1. Quality Control and Monitoring
- Supervise daily quality inspections of raw materials, in-process products, and finished goods.
- Ensure that all products meet company quality standards and specifications.
- Monitor production processes to ensure adherence to quality procedures.
- Review and verify inspection reports, quality checklists, and monitoring logs.
Key Duties and Responsibilities 2. Food Safety Compliance
- Ensure compliance with food safety standards such as GMP, HACCP, and Sanitation Procedures.
- Implement and monitor food safety programs and policies.
- Ensure proper sanitation practices in the production area.
- Ensure all personnel follow hygiene and safety protocols.
Key Duties and Responsibilities 3. Documentation and Reporting
- Maintain accurate records of quality inspections, test results, and non-conformance reports.
- Prepare and submit quality reports to management.
- Monitor corrective and preventive actions (CAPA) for quality issues.
- Ensure documentation is audit-ready.
Key Duties and Responsibilities 4. Supervising QA Staff
- Supervise QA Inspectors and QA Analysts.
- Assign daily inspection schedules and duties.
- Train and guide QA staff on proper quality control procedures.
- Evaluate staff performance and recommend improvements.
Key Duties and Responsibilities 5. Handling Quality Issues
- Investigate product quality complaints and production deviations.
- Conduct root cause analysis for quality problems.
- Recommend corrective actions to prevent recurrence.
Key Duties and Responsibilities 6. Coordination with Production
- Work closely with Production Supervisors to maintain product quality.
- Ensure production processes follow approved standards and specifications.
- Stop production when quality standards are not met.
Key Duties and Responsibilities 7. Audit and Regulatory Compliance
- Assist during internal and external audits.
- Ensure compliance with government regulations such as food safety and sanitary standards.
- Ensure readiness for regulatory inspections.
Qualifications
- Bachelor's Degree in Food Technology or related course
- At least 2–3 years experience in Quality Assurance in Food Manufacturing
- With experience in GMP, HACCP, and Food Safety Standards
- Strong leadership and supervisory skills
- Knowledgeable in quality control procedures and documentation
- Good analytical and problem-solving skills
- Computer literate (MS Excel, reports, documentation)
Skills and Competencies
- Quality Control and Inspection
- Food Safety Management
- Problem Solving and Root Cause Analysis
- Leadership and Team Supervision
- Documentation and Reporting
- Attention to Detail
- Communication Skills