Quality Assurance Specialist - Hybrid Work Set Up

Training and Marketing Professionals Inc.; Philippines; Hybrid; PHP 446,000 - 781,000; Full time

Job summary

Training and Marketing Professionals Inc. is seeking a Quality Assurance Specialist for Globe Telecom Account with a hybrid work setup (on-site and work-from-home).

The role focuses on evaluating KYM/Onboarding outputs, addressing data quality issues, and ensuring policy alignment across teams. The ideal candidate has a Bachelor's degree in Business Administration or Business Management, at least 1 year of admin/secretarial experience, and strong analytical and communication skills in English

Qualifications

• Bachelor's degree in Business Administration or Business Management.
• At least 1 year of administrative or secretarial experience.
• Experience handling data management validation in the financial/banking industry preferred.
• Able to run workshops and manage cadences/initiatives.
• Strong attention to detail and decision-making with multitasking.
• Excellent verbal and written communication in English and Tagalog.
• Proficient in Google Suite and MS Office, including Excel and PowerPoint.

Responsibilities

• Evaluate output of KYM/Onboarding specialists.
• Address quality issues with encoded/uploaded data to ensure high-quality KYM/Onboarding profiles.
• Ensure alignment and implementation of KYM/Onboarding policies; seek clarification when needed.
• Provide end-of-day daily reports to respective departments.
• Hit daily targets.

Skills

Attention to detail

Decision making

Multi-tasking

Analytical thinking

Planning

Time management

Communication

Education

Bachelor's degree in Business Administration or Business Management

Tools

Google Workspace

MS Office Suite

PowerPoint/Google Slides

Excel/Google Sheets

Job description

Applicants Who Can Start Immediately/Asap Will Be Prioritized

Training and Marketing Professionals Inc. is looking for (1) QUALITY ASSURANCE SPECIALIST for Globe Telecom Account - Hybrid Work Set-up (Combination of On-site and Work From Home)

• Evaluate the output of each KYM/Onboarding specialist
• Address quality issues – findings, and concerns from the encoded and uploaded data – that support producing timely and high-quality KYM/Onboarding profiles.
• Ensures alignment and implementation of KYM/Onboarding policies, seeking clarification when needed.
• Provides end-of-day daily reports to respective departments.
• Hit Daily Target
• Bachelor's Degree, preferably Business Administration or Business Management course
• At least 1 year of Administrative or Secretarial experience preferred
• With experience handling Data Management validation in the Financial and Banking Industry is preferred
• Ability to run workshops, coordinating or managing cadences/ initiatives
• Attention to Detail, decision-making skills and enhanced multi-tasking skills
• Strong analytical, conceptual thinking and planning skills; can find innovative ways to resolve problems and developed time-management skills
• Proficient in Office Applications (Google Suite & MS Office Suite and PowerPoint/Google Slides and MS Excel/Google Sheets)
• Good verbal and written communication skills (English and Tagalog)