Quality Assurance QA Specialist

iOPEX Tech; Taguig; On-site; PHP 335,000 - 513,000; Full time

Benefits offered by this job

Competitive pay

HMO coverage

Leave credits

Two guaranteed rest days every week

Night differential pay

Annual reviews & salary increases

Job summary

iOPEX is hiring a Quality Specialist in Taguig (Bonifacio Global City) to join our people-first team. You’ll handle QA queries, ensure client auditing compliance, and help drive quality improvements across Operations. This role is predominantly night shift.

You will prepare quality reports, analyze trends, and contribute to documentation while enjoying competitive pay, HMO coverage, rest days, and clear career growth paths.

Qualifications

• Should have at least 1 year of experience as Quality Specialist on a BPO set up.

Responsibilities

• Serve as point of contact for all QA related queries.
• Responsible for confirming and managing compliance with client auditing processes.
• Prepare reports, interact with Operations and support groups regarding quality improvement.
• Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends.

Skills

Quality assurance

Job description

At iOPEX, we don’t just offer jobs—we help you grow a career you’ll love

Here’s what’s waiting for you:

• Competitive pay that values your skills

• Fun employee activities to keep things exciting

• Stable career with strong, long-term accounts

• Weekly learning sessions to level up your skills

• Fast career growth with clear paths to move up

• Easy-to-reach office location

• HMO coverage for your health & peace of mind

• Leave credits (with conversion options!)

• Night differential pay for eligible shifts

• Annual reviews & salary increases

• Two guaranteed rest days every week

Responsibilities

• Serve as point of contact for all QA related queries

• Responsible for confirming and managing compliance with client auditing processes

• Prepare reports, interact with Operations and support groups regarding quality improvement

• Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends

Qualifications

• Should have at least 1 year of experience as Quality Specialist on a BPO set up

• Must be willing to work on a pre-dominantly night/shifting schedules at Bonifacio Global City, Taguig City

Most importantly, you’ll be part of a people-first team where collaboration, growth, and good vibes are part of everyday work life.