Quality Assurance Analyst (Mobile/Telehealth)

Hammerjack Pty Ltd; Philippines; On-site; PHP 400,000 - 680,000; Full time

Job summary

Hammerjack Pty Ltd is seeking a QA Analyst to join the mobile development team ensuring reliability, security, and a seamless user experience for a flagship telehealth app across iOS and Android.

You will work with product, design, and mobile engineers to catch issues early, validate fixes, and uphold data privacy and accessibility standards for patients and healthcare providers.

The role emphasizes test design, API verification, and performance testing in resource-constrained networks.

Qualifications

• 3+ years of QA experience focusing on native iOS/Android apps.
• Experience using Zephyr within Jira for test planning and metrics.
• Proficiency with Postman, Xcode, Android Studio, and Firebase Crashlytics.
• Knowledge of HIPAA and digital health privacy considerations.

Responsibilities

• Conduct functional, regression, UI/UX, and performance testing across iOS and Android.
• Design and maintain test plans, cases, and scenarios from requirements.
• Verify backend API integrations and real-time features like video and messaging.
• Document defects in Jira and collaborate to verify fixes.
• Provide QA input early in the development lifecycle with cross-functional teams.

Skills

Mobile testing

Agile/Scrum

Analytical skills

Tools

Zephyr for Jira

Postman

Xcode

Android Studio

Firebase Crashlytics

Job description

The QA Analyst will join the mobile development team to ensure the reliability, security, and seamless user experience of a flagship telehealth mobile app. Given the platform's direct impact on patient care, the role extends beyond standard testing to support data privacy, clinical accuracy, and accessible user interfaces for both patients and healthcare providers. The QA Analyst will work closely with product, design, and mobile engineering teams to identify issues early, validate fixes, and help maintain high quality across iOS and Android devices.

Responsibilities

• Conduct comprehensive functional, regression, UI/UX, and performance testing across iOS and Android devices, screen sizes, and OS versions
• Design, maintain, and execute detailed test cases, test plans, and test scenarios based on product requirements
• Verify backend API integrations, data synchronization, and real-time communication features (e.g., video consultations and secure messaging)
• Identify, document, and track software defects in Jira; collaborate with developers to reproduce, isolate, and verify fixes
• Partner with Product Managers, UI/UX Designers, and Mobile Engineers to review requirements and provide QA insights early in the development lifecycle

Required Qualifications

• 3+ years of experience as a QA Analyst with a strong focus on native mobile applications (iOS and Android)
• Knowledge of using Zephyr within Jira for test planning, execution cycles, and quality metrics reporting
• Proficiency with mobile testing tools and environments, including Postman, Xcode, Android Studio, and Firebase Crashlytics
• Familiarity with healthcare data privacy regulations (e.g., HIPAA) and digital health product nuances (e.g., low-bandwidth video stability and accessible UI)
• Strong understanding of Agile/Scrum development processes and modern software QA methodologies
• Exceptional analytical skills and attention to detail to spot edge cases, UI discrepancies, and subtle performance bottlenecks