QA - VPL Associate Analyst

Visa Philippines Business Processing Center, Corp.; Philippines; On-site; PHP 391,000 - 781,000; Full time

Job summary

Visa Payments Limited, through Visa Philippines, is seeking a Quality Assurance professional to conduct QA sampling on compliance operational functions and procedures. This role provides oversight to senior stakeholders and supports improvement of procedures through regular sampling and validation.

You will assess procedures across multiple compliance frameworks, provide feedback to managers, maintain up-to-date QA documentation, identify remediation where procedures are not followed, and engage

Qualifications

• 2+ years of operational QA experience in a regulated payments or financial institution
• Excellent organization, written and oral communication skills
• Granular attention to detail with problem-solving abilities
• Strong team player who works well under pressure

Responsibilities

• Undertake QA checks across multiple Compliance frameworks and provide feedback to Compliance Managers and senior stakeholders
• Maintain up-to-date on internal and external QA procedures and changes
• Propose remediation where procedures have not been followed effectively
• Engage with relevant internal and external stakeholders across functions
• Identify and escalate actual or suspected financial crime incidents and other business risks
• Keep up to date with compliance legislation and regulation, including money laundering and payment service regulations
• Shaping and developing VPL operations through sampling and reviewing cases against procedures
• Contributing to and developing the VPL QA function
• Cross-training to learn QA workstreams for other entities
• Act as a catalyst for change and an ambassador for quality improvements

Skills

QA experience

Regulatory compliance knowledge

Communication skills

Attention to detail

Problem solving

Team player

Education

Graduate degree or equivalent

ICA AML / Compliance qualification

Job description

About the role

The Quality Assurance (QA) team at Visa Payments Limited conducts QA sampling on compliance operational functions and associated procedures. QA plays a pivotal role in providing oversight and assurance to senior stakeholders in terms of how procedures are being utilized, developing and improving underlying procedures through regular sampling and supporting procedure users in identifying development needs and validating the quality of procedural adherence.

Key responsibilities

• Undertake QA checks across multiple Compliance frameworks, providing feedback to Compliance Managers, workstream leads and the Senior Manager, Quality Assurance as to the effectiveness of the procedure reviewed

• Maintain up to date on internal and external procedures associated with QA sampling, procedural changes and rationales

• Propose remediation in instances where procedures have not been followed effectively

• Assist in engaging with relevant internal and external stakeholders, including other functions and departments

• Identify and internally escalated actual or suspected financial crime incidents, in addition to identifying any other risks to the business

• Keep up to date with compliance legislation and regulation, in particular, relevant money laundering and payment service regulations

• Projects you will be a part of:

  • Shaping and developing VPL operations through sampling reviewing cases against procedures.

  • Contributing to and developing the VPL QA function.

  • Cross training opportunities to learn additional QA workstreams for other acquired entities, VGSI and Visa Core.

  • Act as a catalyst for change and an ambassador for improvement in performance and quality.

  Visarequiresat least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

• Associate: 2 or more years of work experience

What you will need

• A minimum of 2+ years of operational experience in a Quality Assurance (QA) role within a regulated payment or financial institution entity
• Knowledge and understanding of payments, foreign and/or regulatory compliance
• Excellent organization, written and oral communication skills
• Granular attention to detail, with a strong ability to think laterally, pragmatically and problem solve- Excellent self-starter, motivated individual who is also a strong team player
• Works well under pressure
• Skilled at assessing, analyzing and presenting management information

What will also help

• A relevant graduate degree or equivalent professional qualification/s (ICA AML, Compliance and/or relevant compliance Diploma)
• Understanding of IT systems, operational and/or product development payment processes, especially in e-Commerce environments for retail and/or corporate payments