QA Special Projects (SPX)

Shopee; Philippines; Presencial; PHP 600 000 - 900 000; Tempo integral

Resumo da oferta

Shopee Philippines is seeking an Associate QA to drive key QA projects and manage data workflows across SPX operations, improving compliance, efficiency, and audit accuracy. This role blends project management, stakeholder coordination, and data analysis to deliver actionable insights to leadership.

You will lead cross-functional initiatives with Ops, BI, Product, and Costing, perform deep-dive analyses to spot non-compliance trends and inefficiencies, and help design audits and automation while

Qualificações

• Bachelor's degree in Business, Operations, or related fields.
• 2–4 years of experience in operations, data analysis, or project management.
• Strong skills in GSheet/Excel and SQL.
• Experience in data cleaning, root cause analysis, and translating raw data into actionable insights.
• Strong project management and ability to manage multiple initiatives with tight timelines.
• Excellent communication and stakeholder management skills, both in Thai and English.
• Willingness to conduct occasional on-site visits to hubs or warehouses.

Responsabilidades

• Lead and support different projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of the initiatives
• Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases
• Provide data-backed recommendations to improve frameworks, SOPs, and training
• Prepare regular reports and insights for management on the performance metrics, compliance trends, and initiative progress
• Support audit design and automation efforts to reduce manual work and increase audit accuracy
• Conduct site visits to validate on ground practices and identify gaps
• Act as a subject matter expert for the team's data and processes, supporting continuous improvement

Conhecimentos

GSheet/Excel

Data cleaning

Root cause analysis

Insights extraction

Project management

Communication

Stakeholder management

Thai language

English language

Formação académica

Bachelor's degree in Business, Operations, or related fields

Ferramentas

SQL

Descrição da oferta de emprego

Job Description:

The Associate will be responsible for driving key QA projects and managing data workflows to improve compliance, efficiency, and audit accuracy across SPX operations. This role combines project management, stakeholder coordination, and data analysis to ensure smooth execution of QA initiatives and to provide actionable insights to leadership.

• Lead and support different projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of the initiatives
• Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases
• Provide data-backed recommendations to improve frameworks, SOPs, and training
• Prepare regular reports and insights for management on the performance metrics, compliance trends, and initiative progress
• Support audit design and automation efforts to reduce manual work and increase audit accuracy
• Conduct site visits to validate on ground practices and identify gaps
• Act as a subject matter expert for the team's data and processes, supporting continuous improvement
  

Requirements:

• Bachelor's degree in Business, Operations, or related fields
• Minimum 2-4 years of experience in operations, data analysis, or project management
• Strong skills in GSheet/Excel and SQL
• Experience in data cleaning, root cause analysis, and translating raw data into actionable insights
• Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines
• Excellent communication and stakeholder management skills, both in Thai and English
• Proactive, detail-oriented, and able to work independently
• Willingness to conduct occasional on-site visits to hubs or warehouses