QA Project and Data Management (SPX)

Shopee; Philippines; Presencial; PHP 300 000 - 600 000; Tempo integral

Resumo da oferta

Shopee is seeking an Associate QA to drive key QA projects and manage data workflows across SPX operations. The role blends project management, stakeholder coordination, and data analysis to boost compliance, efficiency, and audit accuracy.

You will lead multiple initiatives, work with Ops, BI, Product, Costing, and other teams, and provide actionable insights to leadership. Occasional on-site visits to hubs or warehouses may be required.

Qualificações

• Bachelor's degree in Business, Operations, or related fields.
• 2–4 years of experience in operations, data analysis, or project management.
• Strong skills in GSheet/Excel and SQL.
• Experience in data cleaning and root cause analysis; translate raw data into insights.
• Strong project management skills; manage multiple initiatives with tight timelines.
• Excellent communication and stakeholder management in Thai and English.
• Willingness to conduct occasional on-site visits to hubs or warehouses.

Responsabilidades

• Lead and support different QA projects; coordinate with cross-functional stakeholders for alignment.
• Conduct deep-dive data analysis to identify non-compliance trends and inefficiencies.
• Provide data-backed recommendations to improve frameworks and SOPs.
• Prepare regular reports and insights on performance metrics and progress of initiatives.
• Support audit design and automation to reduce manual work and increase accuracy.
• Conduct site visits to validate on-ground practices and identify gaps.
• Act as a subject matter expert for the team's data and processes.

Conhecimentos

GSheet/Excel

SQL

Data cleaning

Root cause analysis

Project management

Stakeholder management

Communication (Thai & English)

Formação académica

Bachelor's degree in Business/Operations or related fields

Descrição da oferta de emprego

Job Description:

The Associate will be responsible for driving key QA projects and managing data workflows to improve compliance, efficiency, and audit accuracy across SPX operations. This role combines project management, stakeholder coordination, and data analysis to ensure smooth execution of QA initiatives and to provide actionable insights to leadership.

• Lead and support different projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of the initiatives
• Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases
• Provide data-backed recommendations to improve frameworks, SOPs, and training
• Prepare regular reports and insights for management on the performance metrics, compliance trends, and initiative progress
• Support audit design and automation efforts to reduce manual work and increase audit accuracy
• Conduct site visits to validate on ground practices and identify gaps
• Act as a subject matter expert for the team's data and processes, supporting continuous improvement

Requirements:

• Bachelor's degree in Business, Operations, or related fields
• Minimum 2-4 years of experience in operations, data analysis, or project management
• Strong skills in GSheet/Excel and SQL
• Experience in data cleaning, root cause analysis, and translating raw data into actionable insights
• Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines
• Excellent communication and stakeholder management skills, both in Thai and English
• Proactive, detail-oriented, and able to work independently
• Willingness to conduct occasional on-site visits to hubs or warehouses