Operations Project Management (SPX)

Shopee; Philippines; Presencial; PHP 400 000 - 700 000; Tempo integral

Resumo da oferta

Shopee in the Philippines is seeking an On-site Seller Operations Lead to drive performance across seller teams. You will partner with cross-functional groups to set targets, monitor KPIs, and implement strategies that boost productivity, quality, and service levels.

The ideal candidate has a Bachelor's degree, strong problem-solving and analytical skills, experience in team management, and excellent English communication.

Qualificações

• Bachelor's degree in any field.
• Strong problem solving and analytical skills.
• Experience in team management.
• Excellent English communication.
• Able to work under pressure in a fast-paced environment.
• Cross-functional collaboration mindset.

Responsabilidades

• On site, responsible for seller operations performance.
• Develop strategies to drive synergy across different sellers to meet operational goals.
• Continuously improve KPIs of productivity, quality, service level and stakeholder satisfaction.
• Collaborate with the Operational Excellence Team on QA and productivity improvements and SOP development.
• Assist in planning and implementing cross-functional projects within timelines.
• Work with management to set long-term strategies and realistic operational goals.

Conhecimentos

Team management

Problem solving

Analytical skills

Communication skills

Initiative

Adaptability

English communication

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Job Description:

Job Description:

• Responsible for On site seller Operations performance.
• Develop strategies to drive synergy across different sellers in order to meet Operational.
• Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level and stakeholder satisfaction.
• Work together with the Operational Excellence Team in driving Quality Assurance and productivity improvement and SOP development.
• Assist in the planning and implementation of projects in Cross-function to ensure the projects are going in the right direction within the targeted timeline
• Work closely with the management team to determine long-term strategies, set realistic operational goals and timelines

Requirements:

Requirements:

• Bachelor's degree in any field.
• Great problem solving skills.
• Experience in team management.
• Proactive and able to use initiative.
• Strong business sense and able to improve the team through a clear business view.
• Strong analytical skills and able to make judgement based on logical reasons.
• Well-developed interpersonal and communication skills.
• Able to communicate clearly and concisely.
• Quick learning, adaptive and flexible.
• Committed, result oriented, willing to go extra miles for goal achievement.
• Like challenging goals and fun environment
• Essential cross-functional working skills with strong analytical thinking, initiative and results-driven.
• Can have an attitude, ability to work under pressure and in a fast-paced environment.
• Excellent written and verbal communication skills in English.