QA Lead: AI-Driven Testing & Team Growth (Hybrid)

MicroSourcing International; Manila; Hybrid; PHP 1,800,000 - 3,600,000; Full time

Benefits offered by this job

Healthcare on day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing seeks a Quality Assurance Lead to oversee QA across multiple projects within our Customer Success organization. You will plan, prioritize, and balance workloads while defining QA strategies and test plans for complex projects.

You will mentor QA staff, drive root-cause analysis in defect triage, and coordinate with cross-functional teams to ensure quality and timely delivery in a hybrid, night-shift environment.

Qualifications

• 10+ years of progressive experience in Software Quality Assurance, including both manual and automated testing.
• Proven experience leading QA teams and managing multiple concurrent projects.
• Expertise in functional, regression, integration, and performance testing.
• Proficiency in XML, HTML, JavaScript, VB, C#, and Python scripting.

Responsibilities

• Oversee and coordinate all quality assurance activities across multiple projects within the Customer Success organization.
• Plan and manage QA activities, including task prioritization, workload balancing, and ensuring optimal team utilization.
• Define and execute QA strategies, testing approaches, and comprehensive test plans for all levels of project complexity.
• Mentor and develop QA team members, providing day-to-day guidance and fostering a culture of accountability and continuous learning.
• Lead defect triage sessions, providing root cause analysis and facilitating resolution in coordination with cross-functional teams.

Skills

QA Leadership

Automation

Manual Testing

Scripting

Cross-functional

Education

Bachelor's degree

Tools

Jira

Selenium

Postman

ALM

Job description

MicroSourcing seeks a Quality Assurance Lead to oversee QA across multiple projects within our Customer Success organization. You will plan, prioritize, and balance workloads while defining QA strategies and test plans for complex projects.

You will mentor QA staff, drive root-cause analysis in defect triage, and coordinate with cross-functional teams to ensure quality and timely delivery in a hybrid, night-shift environment.