QA ENGINEER

Hayakawa Electronics; Pasig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Hayakawa Electronics seeks a QA/Customer Quality Engineer to handle customer complaints and facilitate investigations. You will initiate corrective and preventive actions to ensure conformity to requirements and monitor their effectiveness.

You will oversee action implementation and provide clear, justified evaluation of reports, coordinating with production as needed. The role requires a BS in ECE/IE/EE/CoE and basic computer literacy, offering opportunities to contribute to product quality and

Qualifications

• BS degree in ECE, IE, EE or CoE
• Computer literacy
• Experience with customer complaints is a plus

Responsibilities

• Handles customer complaints and facilitates investigation/analysis.
• Initiates corrective and preventive actions to ensure conformity to requirements.
• Oversees implementation and effectiveness of actions.
• Ensures clear and justified evaluation of reports.
• Monitors production activities based on customer assignments.

Skills

Complaint handling

Investigation & analysis

CAPA actions

Quality conformity

Education

BS ECE, IE, EE or CoE graduate

Tools

Computer literate

Job description

Job Description

• Handles customer complaint and facilitate the investigation/analysis to solve the problem and ensure on-time submission of final report/response to customer.
• Initiates formulation of corrective and preventive actions to ensure conformity to requirements.
• Oversees its implementation and effectiveness.
• Assures clear and justified evaluation of reports.
• Monitor and take part on the activities of production based on customer assignment.

Job Qualifications

Requires BS ECE, IE, EE or CoE graduate Computer literate