Job Description
Job Summary
The Quality Engineer is responsible for ensuring that products, materials, and manufacturing processes meet established quality standards, customer requirements, and company specifications. The position develops, implements, and monitors quality control procedures, conducts inspections and testing, analyzes quality issues, and recommends corrective and preventive actions to minimize defects and improve product reliability.
The Quality Engineer works closely with Production, Engineering, Procurement, and other departments to ensure consistent product quality, process efficiency, and continuous improvement throughout the manufacturing process.
Duties and Responsibilities
A. Quality Control and Inspection
- Conduct incoming, in-process, and final product inspections.
- Ensure that raw materials, components, and finished products comply with approved specifications.
- Monitor manufacturing processes to ensure compliance with quality standards.
- Identify, document, and report product defects and process deviations.
- Ensure proper handling and disposition of nonconforming materials and products.
- Verify product quality before release or shipment.
B. Quality Assurance and Process Monitoring
- Develop, implement, and maintain quality control procedures and inspection standards.
- Monitor production processes to ensure compliance with established quality requirements.
- Review production records, inspection reports, and quality documentation.
- Conduct regular process audits and quality inspections.
- Ensure that quality requirements are consistently implemented throughout production.
- Coordinate with Production to address quality-related concerns and prevent recurring defects.
C. Problem Solving and Corrective Actions
- Investigate customer complaints, product defects, and manufacturing quality issues.
- Conduct root cause analysis using appropriate problem-solving tools.
- Implement and monitor Corrective and Preventive Actions (CAPA).
- Apply quality tools such as 5 Whys, Fishbone Diagram, Pareto Analysis, and Failure Mode and Effects Analysis (FMEA).
- Monitor the effectiveness of corrective actions to prevent recurrence.
- Recommend improvements to reduce defects, rework, and production losses.
D. Quality Documentation and Reporting
- Prepare and maintain quality inspection reports and records.
- Monitor and consolidate quality performance data.
- Prepare daily, weekly, and monthly quality reports.
- Maintain updated quality procedures, work instructions, and inspection standards.
- Ensure proper documentation and traceability of quality-related activities.
- Report quality concerns and improvement recommendations to management.
E. Supplier Quality Management
- Evaluate the quality of incoming materials and components.
- Coordinate with Procurement and suppliers regarding material defects and quality concerns.
- Assist in supplier evaluation and performance monitoring.
- Conduct or participate in supplier quality audits when required.
- Monitor supplier corrective action reports and ensure proper resolution of quality issues.
F. Continuous Improvement
- Identify opportunities to improve product quality and manufacturing processes.
- Participate in process improvement and quality enhancement projects.
- Recommend measures to reduce scrap, rework, and rejection rates.
- Support Lean Manufacturing, 5S, and continuous improvement initiatives.
- Coordinate with Production and Engineering to improve process capability and product reliability.
G. Audit and Compliance
- Participate in internal, external, and customer quality audits.
- Ensure compliance with applicable quality management system requirements.
- Monitor implementation of quality standards and procedures.
- Assist in maintaining ISO 9001 quality management system documentation, where applicable.
- Ensure that quality-related findings are addressed within the required timeframe.
Job Qualifications
- Male/Female
- Graduate of Bachelor's Degree in Industrial, Mechanical, Electrical, Electronics Engineering, or any related Engineering course.
- With experience in Quality Assurance or Quality Control in a manufacturing environment is an advantage.
- Knowledgeable in manufacturing processes, inspection methods, and quality control procedures.
- Familiar with ISO 9001 Quality Management System.
- Knowledgeable in quality tools and problem-solving methodologies.
- Proficient in Microsoft Excel, Word, and PowerPoint.
- With good analytical, technical, and problem-solving skills.
- Good communication and coordination skills.
- Detail-oriented, organized, and results-driven.
- Able to work independently and coordinate effectively with different departments.