QA Analyst (IDM & IGA)

The AM3 Global Singapore/USA; Pasig; Hybrid; PHP 2,399,999 - 3,076,923; Full time

Job summary

The AM3 Global Singapore/USA is seeking a Senior QA Analyst based in Pasig, Metro Manila. This role involves supporting the Identity Governance Administration (IGA) project, performing end-to-end testing including System Integration Testing (SIT) and User Acceptance Testing (UAT). Candidates must have a Bachelor’s degree in a relevant field and at least 4 years of testing experience, particularly with identity management systems. This position follows a hybrid work model, reporting once a week to HQ.

Qualifications

• Minimum of 4 years testing experience, including supporting IGA/IAM solutions.
• Experience in designing test cases and executing tests.
• Knowledge of system testing best practices and SDLC.

Responsibilities

• Support the IGA project and perform all end‑to‑end testing.
• Create and maintain test scenarios and cases.
• Log, track, and manage defects in Azure DevOps.

Skills

Experience with Azure DevOps

Test planning and execution

Collaboration and teamwork

Agile methodology knowledge

Excellent communication skills

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Tools

Azure DevOps

Job description

About The Role

The Senior QA Analyst will support the Identity Governance Administration (IGA) project and post go‑live testing activities. The role will perform end‑to‑end testing activities including System Integration Testing (SIT), User Acceptance Testing (UAT) support, and Regression Testing, working under the guidance of the Lead QA to ensure required coverage, documentation quality, and timely defect turnaround.

Scope of Work / Responsibilities

• Test Planning & Design (Execution‑Focused):
• Review user stories, acceptance criteria, and process flows; clarify requirements with BA/PO/Developers and align with the Lead QA/Senior QA on scope and priorities.
• Create, update, and maintain assigned test scenarios and test cases for SIT, UAT support, and regression based on standards/templates.
• Contribute to test data preparation and validate environment readiness (access, roles, configurations) to ensure tests can proceed.
• Test Execution & Defect Management:
• Execute test cases, record outcomes, and capture complete evidence (screenshots/logs) in accordance with QA standards.
• Log, track, and manage defects in Azure DevOps (ADO), including clear reproduction steps and expected vs. actual results; follow through until closure.
• Perform re‑testing and regression testing on impacted areas; highlight recurring defects, suspected root causes, and risk areas to the Lead QA/Senior QA.
• UAT Support & Release Readiness (Support):
• Support preparation of UAT packs (test steps, data, access guidance) and assist business testers in executing and documenting results.
• Assist with tracking UAT progress and defects, and provide inputs to release readiness discussions as requested.
• Reporting, Documentation & Compliance:
• Provide regular status updates on execution progress, blockers, and defect trends to the Lead QA/Senior QA and project stakeholders.
• Maintain traceability and test artifacts (test cases, results, evidence) to support audit/quality requirements.
• Continuous Improvement:
• Identify gaps in test coverage and suggest improvements to test cases, checklists, and reusable regression assets.
• Contribute to automation enablement by keeping test cases stable and automation‑ready; collaborate with the team on opportunities as assigned.
• Other responsibilities may be asked of the person as needed.

Job Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 4 years testing experience, including experience supporting Identity Governance Administration (IGA) and/or Identity and Access Management (IAM) solutions.
• Experience in preparing test strategies/test plans, designing test cases/test scenarios, and executing tests.
• Experience in systems integration, regression, and user acceptance testing.
• Experience in test tracking, reviews, and audits.
• Experience with issues management.
• Knowledge of Agile methodology.
• Knowledge of system testing best practices and methodologies.
• Knowledge of the Software Development Lifecycle (SDLC).
• Background/familiarity with Identity Management Systems.
• Exposure/experience in test automation.
• Excellent written and oral communication skills (including technical documentation).
• Strong collaboration and teamwork abilities.
• Ability to work in a fast‑paced, deadline‑intensive environment.
• Highly coachable, fast learner, punctual, and dedicated.
• Good knowledge and working experience of Azure DevOps.

Certification (nice to have)

• Agile/Scrum certifications (e.g., CSM, PSM) or equivalent certifications.
• ISTQB or equivalent QA/testing certifications or similar.

Work Arrangement

• Hybrid, requiring contractors to report once a week. If the user unit requires contractors to report to HQ for more than 1 day, compliance is mandatory.
• Work Schedule is from 8:00 AM to 5:00 PM Manila Time.

Work Location

Hybrid remote in Pasig