QA Analyst

Tyler Technologies, Inc.; Manila, Hinoba-an; On-site; PHP 31,222,000 - 46,832,000; Full time

Job summary

Tyler Technologies, Inc. is seeking an experienced QA Analyst to establish the quality foundation for a mobile application project, building test cases, QA processes, and documentation from the ground up.

The role emphasizes manual testing across Android and iOS, collaboration with product, developers, and designers, and creating scalable QA practices for both mobile and backend integrations. You will participate in Agile ceremonies, validate API responses, and ensure releases meet quality and

Qualifications

• 4+ years of experience in Manual QA / Software Testing.
• Strong hands-on testing of mobile apps on Android and iOS.
• Experience with limited or no existing QA documentation or test cases.

Responsibilities

• Analyze requirements, APIs, and user stories to define testing scope and strategy.
• Create test plans, test cases, scenarios, and regression suites from scratch.
• Perform comprehensive manual testing for mobile apps on Android and iOS.
• Validate integrations between mobile apps, backend services, APIs, and third-party systems.
• Identify defects and track them through resolution using defect tracking tools.
• Collaborate with product, design, and engineering during development and releases.
• Support Agile ceremonies and help establish QA standards and templates.
• Maintain organized test evidence and release validation results.

Skills

Manual QA

Mobile testing

Android/iOS testing

QA process development

Documentation

Tools

Jira

Azure DevOps

TestRail

Zephyr

Postman

Swagger

Insomnia

Job description

QA Analyst

We are seeking an experiencedQA Analystto join our team and help establish the quality foundation for a mobile application project where test cases, QA processes, and documentation are still being built from the ground up.

This role is ideal for someone who excels in fast-paced environments, has strong manual testing experience acrossAndroid and iOS platforms, and is comfortable working with evolving requirements and limited documentation. The QA Analyst will play a key role in ensuring the quality, usability, stability, and integration reliability of our mobile applications and connected systems.

You will collaborate closely with Product Managers, Developers, Designers, Backend Engineers, and stakeholders to identify issues early, improve release quality, and build scalable QA processes for both mobile and backend integrations.

Responsibilities

• Analyze business requirements, technical specifications, APIs, and user stories to define testing scope and strategy.
• Create detailed test plans, test cases, test scenarios, and QA documentation from scratch.
• Perform comprehensive manual testing formobile applications on Android and iOS devices.
• Compatibility Testing such as testing on iPads and other devices such as QR code scanners
• Conduct functional, regression, smoke, sanity, exploratory, integration, and user acceptance testing (UAT).
• Validate integrations between mobile applications, backend services, APIs, third-party systems, and external platforms.
• Perform end-to-end testing across mobile apps and integrated systems.
• Identify, document, reproduce, and track defects through resolution using defect tracking tools.
• Collaborate closely with developers and product teams during feature development and release cycles.
• Verify API responses, data synchronization, push notifications, authentication flows, and system integrations.
• Test mobile app behavior across multiple devices, OS versions, screen sizes, and network conditions.
• Participate in Agile ceremonies including sprint planning, backlog grooming, daily standups, and retrospectives.
• Help establish QA standards, workflows, templates, and testing best practices for the project.
• Assist in defining acceptance criteria and ensuring requirements are testable and complete.
• Maintain organized documentation of testing activities, test evidence, and release validation results.
• Provide regular QA status updates, risk assessments, and quality reports to stakeholders.

Qualifications

• 4+ years of experience in Manual QA / Software Testing
• Strong hands-on experience testingmobile applications on Android and iOS
• Proven experience working on projects withlimited or no existing QA documentation or test cases
• Experience creating:
  • Test plans
  • Test cases
  • Test scenarios
  • Regression suites
  • Integration test documentation
  • Defect reports
• Strong understanding of:
  • Mobile application testing
  • Integration testing
  • Functional testing
  • Regression testing
  • End-to-end testing
  • API testing
  • User Acceptance Testing (UAT)
• Experience validating integrations between mobile apps, APIs, backend systems, and third-party services.
• Familiarity with API testing tools such as:
  • Postman
  • Swagger
  • Insomnia
• Experience using defect tracking and test management tools such as:
  • Jira
  • Azure DevOps
  • TestRail
  • Zephyr
• Understanding of Agile/Scrum software development methodologies.
• Familiarity with mobile debugging tools and device logs.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work independently in fast-changing environments with evolving requirements.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.

Nice to Have

• Experience testing SaaS or enterprise mobile applications.
• Familiarity with mobile automation tools such as Appium, Playwright, or Detox.
• Basic SQL knowledge for backend data validation.
• Experience testing push notifications, authentication, and payment integrations.
• Familiarity with CI/CD pipelines and release testing processes.
• Experience working with remote or distributed teams.

What We’re Looking For

We are looking for someone who:

• Is highly detail-oriented and quality-driven
• Can build QA processes and documentation from scratch
• Has strong mobile and integration testing experience
• Thrives in ambiguous and fast-moving environments
• Is proactive, independent, and collaborative
• Has strong exploratory testing skills
• Communicates clearly with both technical and non-technical stakeholders
• Is passionate about delivering reliable, user-friendly mobile applications

Location

Manila, Philippines

Travel

0-5%

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $499,233 - $748,849 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Get to Know Our Tyler Family

At Tyler, team membersare valued and encouraged to innovate, while having fun along the way. Join usand see why we love working here.

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.

Join our Talent Network to stay connected and up to date on our latest job openings and talent news.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.