Pulmonology Office Assistant – Front Desk & Admin

adventhealth; Mabini; On-site; PHP 1,293,000 - 2,069,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth Hendersonville is seeking a patient services coordinator to join our team. Located in Hendersonville, NC, you will greet patients, schedule appointments, collect copays, and help obtain insurance information, providing a welcoming, efficient front-desk experience.

Responsibilities include processing medical records requests, verifying coverage, and coordinating referrals, with a Monday–Friday 8am–5pm shift; High school diploma required and 1+ year related experience preferred.

Qualifications

• High school diploma or equivalent required.
• 1+ years related experience preferred.
• Familiarity with medical records and insurance documentation is a plus.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and handles calls in a timely and friendly manner, documenting the call as needed.
• Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments to minimize no-shows.
• Obtains and distributes patient information and medical records to support patient care needs.
• Obtains insurance authorizations and verifies coverage prior to appointments and informs the patient of status.
• Collects copays and other payments per department policy.
• Establishes patient payment plans as required by policy.
• Processes patient referrals accurately and timely.

Education

High School Grad or Equiv

Job description

AdventHealth Hendersonville is seeking a patient services coordinator to join our team. Located in Hendersonville, NC, you will greet patients, schedule appointments, collect copays, and help obtain insurance information, providing a welcoming, efficient front-desk experience.

Responsibilities include processing medical records requests, verifying coverage, and coordinating referrals, with a Monday–Friday 8am–5pm shift; High school diploma required and 1+ year related experience preferred.