Public Areas Supervisor — 5-Star Cleanliness Leader

Melco Resorts & Entertainment; Manila; On-site; PHP 279,000 - 502,000; Full time

Job summary

Melco Resorts Leisure (PHP) Corporation seeks a Supervisor, Public Areas to ensure thorough cleaning of all public spaces within the complex, including washrooms and external areas, in line with SOPs and five-star standards. Responsibilities include daily briefings, coordinating with engineering and maintenance, and upholding safety policies for guests and staff.

You will lead training initiatives, monitor quality, and ensure shifts are properly staffed, with OT arranged when needed, reflecting

Qualifications

• 2 years working experience with minimum 1 year Senior Attendant.
• Secondary school certificate or equivalent professional training.
• Fresh graduate is welcomed
• Ability to read and communicate in English
• Excellent interpersonal/ presentation skills are preferred.

Responsibilities

• Check cleanliness of all public areas to ensure standards.
• Initiate and monitor training plans for public area staff.
• Ensure specialized cleaning programs are followed to maintain high standards.
• Manage the quality assurance program and 24/7 standards.
• Ensure shifts are properly manned; arrange OT if required.
• Adhere to health and safety policies for staff and guests.
• Communicate with other departments to service guests' cleaning needs.
• Maintain grooming standards and Code of Conduct.
• Participate in health and safety activities to minimize workplace hazards.
• Report and log defects into HotSOS and follow up.
• Conduct daily briefings with teams.
• Maintain maintenance communications and follow-through with maintenance.
• Collaborate with engineering to keep the property in pristine condition.
• Develop preventive programs with engineering to meet standards.
• Represent the company in public areas as an ambassador.
• Adhere to all company policies and procedures.
• Report accidents, injuries, unsafe conditions and security issues to supervisors.
• Perform other duties as assigned by supervisors.
• Adhere to Kaizen programs.

Skills

Read and write English

Interpersonal/presentation skills

Education

Secondary school certificate or equivalent professional training

Fresh graduate welcome

Job description

Melco Resorts Leisure (PHP) Corporation seeks a Supervisor, Public Areas to ensure thorough cleaning of all public spaces within the complex, including washrooms and external areas, in line with SOPs and five-star standards. Responsibilities include daily briefings, coordinating with engineering and maintenance, and upholding safety policies for guests and staff.

You will lead training initiatives, monitor quality, and ensure shifts are properly staffed, with OT arranged when needed, reflecting