Public Areas Supervisor: Elevate 5-Star Cleanliness

Melco Resorts & Entertainment Limited; Parañaque; On-site; PHP 223,000 - 312,000; Full time

Job summary

Melco Resorts & Entertainment Limited in Parañaque, Philippines, is hiring a Supervisor, Public Areas (Open) to oversee cleaning of all public spaces, washrooms, and related areas, ensuring five-star presentation and adherence to SOPs.

As part of the housekeeping team, you will train staff, monitor cleaning programs, coordinate with engineering and maintenance, and uphold health and safety standards to deliver exceptional guest experiences.

Qualifications

• Ability to read and communicate in English.
• Excellent interpersonal/presentation skills.
• Experience in housekeeping or hospitality preferred.

Responsibilities

• Check cleanliness of all public areas to meet standards.
• Initiate and monitor training for Supervisors and Attendants.
• Ensure specialized cleaning programs follow high standards.
• Manage quality assurance to maintain 24/7 standards.
• Ensure shifts are staffed and arrange OT if required.
• Enforce health and safety policies for staff and guests.
• Coordinate with teams to fulfill cleaning needs.
• Enforce grooming standards and Code of Conduct.
• Participate in health and safety activities.
• Report defects into HotSOS and follow up.
• Conduct daily team briefings.
• Communicate maintenance issues to maintenance team.
• Work with engineering to keep property pristine.
• Develop preventive programs with engineering.
• Ensure staff attitude reflects company image.
• Act as ambassador in public areas.
• Follow all company policies.
• Report accidents and unsafe conditions.
• Perform other duties as assigned.
• Ensure Kaizen programs adhered to.

Skills

English reading

Interpersonal skills

Education

Secondary school certificate

Fresh graduate welcomed

Job description

Melco Resorts & Entertainment Limited in Parañaque, Philippines, is hiring a Supervisor, Public Areas (Open) to oversee cleaning of all public spaces, washrooms, and related areas, ensuring five-star presentation and adherence to SOPs.

As part of the housekeeping team, you will train staff, monitor cleaning programs, coordinate with engineering and maintenance, and uphold health and safety standards to deliver exceptional guest experiences.