Property Services Coordinator

Offsure Global Outsourcing INC.; Masamat; On-site; PHP 502,000 - 725,000; Full time

Job summary

Offsure Global Outsourcing INC. is seeking a Production Coordinator to oversee day-to-day coordination of property photography and media projects. You will handle bookings, photographer scheduling, client communication, quality checks, file delivery, and invoicing prep.

The role requires strong organisation, communication, and problem-solving skills and involves close work with the Australian team, photographers, editors, and real estate clients.

Qualifications

• 2+ years of experience in coordination, scheduling, dispatch, or a similar role.
• Excellent written and spoken English.
• Comfortable communicating with Australian clients and accents.
• Strong scheduling, coordination, and organisational skills.
• Excellent attention to detail and problem-solving ability.
• Good visual awareness and ability to identify inconsistencies in images or floorplans.
• Strong file management and naming convention skills.
• Proficient in Google Workspace and Slack.
• Reliable internet and power, with a suitable backup arrangement.
• Available to work 6:00 AM–3:00 PM Philippine Time, Monday–Friday.

Responsibilities

• Manage booking requests, job records, schedules, and photographer allocations.
• Prepare daily run sheets and coordinate property access details.
• Manage reschedules, cancellations, weather changes, and photographer availability.
• Communicate with Australian real estate clients via email and phone.
• Monitor completed work and identify obvious errors or inconsistencies.
• Coordinate revisions with retouchers and floorplan specialists.
• Organise and upload completed files to Google Drive and client portals.
• Deliver completed work to clients and prepare completed jobs for invoicing.
• Maintain accurate files, archives, and equipment records.
• Communicate daily with the Australian team via Slack and flag issues early.
• Prepare basic weekly reports on completed jobs and delivery performance.

Skills

Coordination

Scheduling

Client communication

Attention to detail

Problem solving

File management

Google Workspace

Slack

Tools

Google Workspace

Slack

Calendly

iGUIDE

Adobe Photoshop

Adobe Illustrator

Job description

About the Role

The Production Coordinator manages the day-to-day coordination of property photography and media jobs, including bookings, photographer scheduling, client communication, quality checks, file delivery, and invoicing preparation.

This is a fast-paced role requiring strong organisation, communication, attention to detail, and problem-solving skills. You will work closely with the Australian team, photographers, editors, floorplan specialists, and real estate clients.

Key Responsibilities

• Manage booking requests, job records, schedules, and photographer allocations.
• Prepare daily run sheets and coordinate property access details.
• Manage reschedules, cancellations, weather changes, and photographer availability.
• Communicate with Australian real estate clients via email and phone.
• Monitor completed work and identify obvious errors or inconsistencies.
• Coordinate revisions with retouchers and floorplan specialists.
• Organise and upload completed files to Google Drive and client portals.
• Deliver completed work to clients and prepare completed jobs for invoicing.
• Maintain accurate files, archives, and equipment records.
• Communicate daily with the Australian team via Slack and flag issues early.
• Prepare basic weekly reports on completed jobs and delivery performance.

Requirements

• 2+ years of experience in coordination, scheduling, dispatch, operations, client services, or a similar role.
• Excellent written and spoken English.
• Comfortable communicating with Australian clients and accents.
• Strong scheduling, coordination, and organisational skills.
• Excellent attention to detail and problem-solving ability.
• Good visual awareness and ability to identify inconsistencies in images or floorplans.
• Strong file management and naming convention skills.
• Proficient in Google Workspace and Slack.
• Reliable internet and power, with a suitable backup arrangement.
• Available to work 6:00 AM–3:00 PM Philippine Time, Monday–Friday.

Highly Desirable

• Experience working with Australian clients or companies.
• Experience in real estate, property marketing, photography, or creative production.
• Experience coordinating external suppliers or contractors.
• Experience with booking or scheduling systems.
• Basic knowledge of Adobe Photoshop and Illustrator.
• Willingness to learn Photoshop and Illustrator — full training will be provided.

What We're Looking For

We are looking for someone who is:

• Highly organised and detail-oriented.
• Calm and reliable under pressure.
• Proactive and solution-focused.
• Comfortable taking ownership of tasks and issues.
• Confident communicating with clients and internal teams.
• Able to manage repetitive work while maintaining accuracy.
• A positive team player with a can-do attitude.

Tools & Systems

Google Workspace | Slack | Calendly | iGUIDE | Adobe Photoshop | Adobe Illustrator