Property Management Trust Accountant (PH)

ProfitCoach; Philippines; On-site; PHP 590,159 - 843,084; Full time

Benefits offered by this job

Health stipend

PTO

Salary

Job summary

ProfitCoach is looking for a Trust Accounting Specialist to manage daily trust accounting processes for U.S. property management companies. This remote full-time role requires hands-on experience with AppFolio or Rentvine, strong written communication skills, and a background in accounting. Responsibilities include managing banking transactions, ensuring client satisfaction, and maintaining accurate accounts. The position offers a competitive hourly rate and the opportunity to work from home.

Qualifications

• Proven understanding of basic accounting principles.
• Detail-oriented and able to solve problems effectively.
• Command of written communication is necessary.

Responsibilities

• Manage daily trust accounting processes for property management.
• Handle banking tasks like bank reconciliations and transfers.
• Facilitate communication with clients and internal teams.

Skills

AppFolio experience

Microsoft Excel

Google Sheets

Written communication

Problem-solving skills

Attention to detail

Education

Background in Accounting

Job description

Trust Accounting Specialist • Remote

ProfitCoach is actively hiring experienced Trust Accounting Specialists with hands‑on AppFolio or Rentvine experience to join our U.S. property management accounting team.

This is a full‑time, long‑term remote role supporting property management companies with daily trust accounting, bank reconciliations, and financial operations.

Important: Only apply if you have real AppFolio or Rentvine experience and can demonstrate strong written communication skills.

• Ideal Start Date: Immediately
• Hours of Work: Hourly, anticipated 40 hours/week
• Compensation: $7‑$10/hour
• Status: Full‑time position

Mission of the Role

The objective of this position is to deliver the ProfitCoach Experience (owning the outcome, ease of doing business, and extraordinary service) to ProfitCoach clients through quality assurance reviews, client relationship and account management that delivers accurate, timely, and efficient full‑service accounting, while also maintaining an awareness of the unique needs and profit‑growing/stewardship opportunities of each individual client.

Job Purpose

The Trust Accounting Specialist is responsible for managing the day‑to‑day trust accounting processes for property management companies with Trust Accounts. In addition to Trust Accounting expertise, this role requires strong written and verbal communication skills to effectively support client interactions, internal collaboration, and process documentation.

Job Duties and Responsibilities

• Ownership of functions
  • Communication
    • Inbox management
    • Weekly update email to client
    • Evaluate and implement routine client communication as needed.
    • Notify the AE of client dissatisfaction, unmet deadlines, higher‑level issues.
• Accounting requests to include
  • Vendor credits
  • Transferring funds
  • General receipts & deposits
  • Tenant charges
  • Tenant deposits
  • Tenant credits
  • Owner adjustments
  • Ownership changes
• Owner cancellations
  • Transferring deposits to new ownership/management
  • Lease Only payouts
• HAP payments
  • Late fees, eviction notices, NSF processing
  • Security deposits
    • Both the basic AppFolio flow, and any unique client constraints or policies
• A/P cycle
  • Approve bills (if the VA enters the bills)
  • Management fee posting & payout
  • Vendor payments (with any unique client constraints)
  • Send physical check files to client
  • Issue or request stop payments as directed
• Owner accounting
  • Owner statement review & sending
  • Owner disbursements
• Banking
  • Bank deposit follow‑up
  • Bank reconciliation troubleshooting & review
  • Initiating bank transfers
  • With AE approval, enter corrective JEs
  • Review issued checks past 90 days
• Other projects
  • Negative & positive FDR review
  • Assist with 1099s and other AE‑assigned projects as requested
  • Ad hoc reporting (with established process)
  • Review management fees for new move‑ins
  • Review fee settings on vacant properties
  • Manage recurring JEs/recurring bills
• Administrative expectations
  • Participate in setting and meeting SMART goals on a monthly and quarterly basis
  • Attend weekly company meetings
  • Participate in company initiatives

Required Qualifications

• Background in Accounting or proven understanding of basic accounting principals
• Experience with AppFolio
• Intermediate proficiency in Microsoft Excel and Google Sheets
• Good command of written communication
• Excellent problem‑solving skills
• Detail‑oriented
• Able to understand new concepts with written and hands‑on support

Preferred Qualifications

• Experience in Google Suite products
• Understanding of property management accounting
  • AppFolio
  • Rentvine

Working Conditions

• The job is performed in a work‑from‑home environment.
• Expectation of set working hours of overlap with Mountain, Central, or Eastern Standard Time.
• Virtual communication is routine, so must have reliable internet connection and use of a webcam.

Culture Fit / Core Values

Think Abundantly
Own the Outcome
Be Courageous
Leverage Your Talents
ADEPT Communication (Assess the need, Detail the solution, Energize the conversation, Provide closure, Tell the truth always)

Benefits

• Salary
• PTO
• Health stipend