Promotions Associate

Westside Resort; Parañaque; Presencial; PHP 335.000 - 469.000; Jornada completa

Descripción de la vacante

Westside Resort is seeking a Promotions Associate to assist in planning, execution, and management of casino promotions. You will coordinate across departments and suppliers, develop promotional materials, and help ensure prizes are distributed on time.

The role supports idea development, logistics, and event coordination, with a focus on delivering engaging experiences and gathering feedback for continuous improvement.

Formación

• Bachelor's degree in Marketing, Tourism/Hospitality Services, Business administration or related field or equivalent.
• Experience in events, promotions or special marketing is required.
• Experience in gaming, hospitality or promotions, especially in customer service and event coordination, is a plus.

Responsabilidades

• Assist in planning, execution, and management of casino promotions.
• Coordinate between departments, suppliers, and partners for smooth promotion implementation.
• Develop promotional materials and ensure timely distribution of prizes.
• Monitor promotion effectiveness and gather customer feedback.
• Support inventory management and team coordination for promotions.
• Assist in organizing events and addressing issues to ensure smooth operations.

Conocimientos

Event coordination

Customer service

Promotions

Marketing

Flexibility

Attention to detail

Educación

Bachelor's degree in Marketing, Tourism/Hospitality Services, Business administration or related field

Descripción del empleo

About the role

The Promotions Associate is responsible for assisting in the planning, execution, and management of various casino promotions, including general membership promotions, tournaments, game shows, redemptions and draws. This role involves coordinating between departments, suppliers, and partners to ensure smooth promotion implementation, handling logistics, and supporting the creation of new promotional ideas and strategies. The Promotion Associate will also assist with the development of promotional materials, ensure timely distribution of prizes, and collect winner information for promotional purposes. Additionally, they will monitor the effectiveness of promotions, gather customer feedback, and provide support for inventory management and team coordination.

Key responsibilities

• Assist in the execution of approved promotions ensuring smooth coordination between departments, suppliers, and partners
• Handle logistics, manpower, and other resources necessary for a successful promotion
• Assist in creating concept papers for new promotions, helping to develop ideas, outline strategies, and define objectives
• Monitor the success of promotions by tracking participant volume, gathering customer feedback, and evaluating customer satisfaction
• Work with internal teams or external suppliers to develop promotional materials such as flyers, banners, and digital content within the approved budget
• Collect, document, and manage winner information and ensure the timely distribution of prizes in accordance with established promotional mechanics and guidelines
• Help organize and manage promotional materials, ensuring that supplies are well-stocked, maintained, and available for upcoming events or campaigns
• Assist the promotions team with administrative tasks, setting up meetings, and supporting the execution of promotions
• Help set up events, engage with participants, and address any issues to ensure smooth operations during promotion

About you

• Bachelor's degree in Marketing, Tourism/Hospitality Services, Business administration or a related field or equivalent
• At least with experience in a position responsible for events, promotions or special marketing
• Previous experience in gaming, hospitality, or promotions, especially in customer service and event coordination is a plus
• Shows flexibility in adjusting to different work schedules
• Complies with the Company's Code of Conduct and other policies and procedures
• Shows best effort in accomplishing goals and prioritizes important work
• Ensures accuracy of work output by showing attention to detail
• Exhibits knowledge on products, services, policies and processes
• Remains professional, helpful and responsive to customer needs