Project Support Officer

VBP Back Office Solutions Inc.; Cebu City; On-site; PHP 420,000 - 660,000; Full time

Benefits offered by this job

HMO coverage (500K per incident) with?

Dental & Optical benefits

Christmas vacation (2 weeks)

Electricity & Data subsidies

Educational assistance (25K)

Training and equipment provided

Fixed Mon-Fri schedule 7 AM–4 PM

Job summary

VBP Back Office Solutions Inc. seeks a Project Support Officer to actively support the Change, Delivery and Process portfolio, ensuring deadlines and reporting accuracy.

You will report to the Portfolio Services Manager and collaborate with Project Managers, vendors, and cross-functional teams. Responsibilities include managing the shared mailbox, handling financial processes, onboarding/offboarding, maintaining project data, and governance activities.

Qualifications

• Bachelor's degree in Business, IT, or Finance (not essential if experience is strong).
• 2+ years of PMO/project support experience or related admin roles.
• Proficient in Microsoft Office applications.
• Strong administrative skills with basic project management understanding.
• Exposure to SharePoint or PPM tools a plus.
• Ability to ensure data accuracy and quality; proficient in reporting and insights.

Responsibilities

• Manage shared mailbox and coordinate all incoming queries.
• Support project financial processes including timesheets, accruals, invoicing, and Month End Deliverables with Finance.
• Coordinate onboarding/offboarding/extension of CDP resources and conduct inductions.
• Maintain and administer project and user data within CDP systems and tools.
• Support resource managers and project managers with workforce management reporting.
• Facilitate project governance controls and contribute to process improvements.
• Coordinate workshops, meetings, and minutes as required.
• Assist with governance and administration systems; act as conduit between business and project teams.

Skills

MS Office

Advanced Excel

Data accuracy

Reporting & insights

AI initiatives

Governance

PMO experience

Education

Bachelor's degree

Tools

SharePoint

PPM tools

Microsoft Office

Job description

The Project Support Officer will be tasked with actively supporting the delivery of Change, Delivery and Process (CDP) Portfolio to ensure the team can meet deadlines, deliver and report on projects. Reporting to the Portfolio Services Manager, you will be an integral part of the wider CDP teams working closely with Project Managers, Project team, vendors and other Business Units.

• Manage the shared mailbox and coordinate all incoming queries.
• Support the project financial processes including timesheets, accruals, invoicing and manage Month End Deliverables with Finance Team.
• Coordinate onboarding/offboarding/extension of CDP resources and conduct induction sessions of new starters.
• Maintain and administer project and user data within CDP systems and tools.
• Support resource managers and project managers with workforce management reporting.
• Facilitate and manage project governance controls.
• Support continuous improvement initiatives within the CDP.
• Ad-hoc activities such as coordinating workshops, meetings, taking minutes as required.
• Assist with the establishment and maintenance of project and portfolio governance, with a strong focus on project financials, administration systems and controls.
• Act as a conduit between the business and project teams for all CDP Portfolio Services related queries.

• Bachelor’s degree in Business, IT, or Finance but not essential dependent on experience.
• 2+ years’ experience in PMO/Project support roles, general administration, and/or system application support.
• Proficient in Microsoft Office applications.
• Excellent administrative skills coupled with a basic understanding of project management principles.
• Exposure to SharePoint or any PPM tools would be a plus.
• Ability to ensure data accuracy, integrity, and quality.
• Proficiency in reporting and insights generation.
• Experience supporting or driving AI-related initiatives
• Capability to provide broader business insights and recommendations that inform strategic decisions.
• Advanced knowledge and regular use of Excel.

• 500K per incident HMO coverage + Dental & Optical benefits
• 2-week paid Christmas vacation
• Electricity & Data subsidies
• 25K Educational Assistance
• Training and equipment will be provided
• Fixed Schedule of Mon-Fri from 7 AM to 4 PM