Project Manager

Elimsolutions; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive pay and benefits

Opportunities for professional growth

Supportive work-life balance

Job summary

Elimsolutions in the Philippines is looking for a Project Manager to oversee ERP service delivery from initiation to completion. The ideal candidate will manage cross-functional teams and maintain governance and compliance throughout project life cycles. Responsibilities also include designing service delivery KPIs, leading service deliveries from initiation to deployment, and effective communication with clients. This position requires a bachelor's degree and project management certification, with at least 5 years of relevant experience.

Qualifications

• 5+ years of experience in project management, ERP delivery, or consulting.
• Strong understanding of ERP systems, workflows, and industry best practices.
• Ability to write user stories, acceptance criteria, and service delivery documentation.

Responsibilities

• Design and maintain service delivery KPIs.
• Lead service deliveries from initiation through deployment.
• Communicate project status to clients clearly.

Skills

Project management

ERP systems understanding

Proactive

Adaptable

Collaborative

Detail-Oriented

Communicative

Education

Bachelor’s degree in Business, IT, or related field

Project management certification (PMP, PRINCE2, Agile certification)

Tools

Jira

Confluence

Trello

Job description

Job Summary

The Project Manager role is responsible for overseeing ERP service delivery from initiation to completion while ensuring governance, compliance, and reporting standards are maintained. This position manages cross‑functional teams, serves as the primary point of contact for clients, and ensures that projects are delivered on time, within scope, and to quality standards. Additionally, the role supports consistent project practices, monitors performance metrics, and provides insights for continuous improvement.

Key Responsibilities

• Partner with the Head of Service Delivery to design and maintain service delivery KPIs.
• Keep all service delivery and project management tools (JIRA, Confluence, dashboards, etc.) up to date and accurate at all times.
• Lead service deliveries for all service initiatives from initiation through deployment.
• Ensure clarity of ownership, timeline alignment, and escalation handling across cross‑functional teams.
• Maintain dashboards and project performance metrics for senior management and executive reporting.
• Maintain clean, accurate, and current data for task tracking, status visibility, and team allocation management.
• Ensure traceability between requirements, design, development, testing, and production deployment phases of the projects.
• Drive operational discipline across teams — enforcing JIRA hygiene, task commitments, and progress reporting.
• Conduct weekly internal and client‑facing project reviews, tracking progress against deliverables.
• Communicate project status to clients in a clear, concise, and actionable format, highlighting completed milestones, current blockers, next steps, and ownership of action items.
• Assist in service implementation and delivery according to delivery plans.
• Liaise with clients to understand requirements and provide guidance on ERP usage.
• Serve as liaison between Client, Delivery Consultants, Developers, QA, Product, and Support teams.
• Document processes, workflows, and project progress to ensure effective management.
• Escalate issues to senior team members or project managers when necessary.

Qualifications

Education

• Bachelor’s degree in Business, IT, or related field.
• Project management certification (PMP, PRINCE2, Agile certification) is required.

Experience

• 5+ years of experience in project management, ERP delivery, or consulting.

Technical Skills

• Strong understanding of ERP systems, workflows, and industry best practices.
• Understanding of ERP systems, SaaS products, or software development lifecycle.
• Ability to write user stories, acceptance criteria, and service delivery documentation.
• Familiarity with project management and collaboration tools (e.g., Jira, Confluence, Trello).
• Technical understanding relevant to the industry (NetSuite).

Soft Skills

• Proactive: Should anticipate potential challenges and act before they become problems.
• Adaptable: Ability to adapt to changing circumstances, priorities, and challenges. Should be flexible enough to adjust plans as needed.
• Accountable: Taking ownership of both successes and failures. Hold themselves and their team responsible for meeting deadlines, delivering quality results, and staying within budget.
• Solution‑Oriented: Ability to focus on finding solutions. Maintaining a positive and solution‑driven mindset encourages the team to tackle challenges creatively and efficiently.
• Collaborative: Ability to value teamwork and foster strong collaboration among stakeholders, team members, and clients. Building strong relationships to help ensure project success and smooth communication.
• Resilient: Ability to remain calm under pressure, manage stress effectively, and continue to lead the team toward success despite setbacks.
• Detail‑Oriented: Attention to detail ensures that nothing is overlooked in terms of planning, execution, and delivery.
• Communicative: Should be able to clearly articulate expectations, progress, and issues to stakeholders at all levels.
• Decisive: Ability to make timely decisions, often with limited information.
• Empathetic: The Ability to understand the needs, challenges, and perspectives of team members fosters trust and helps build a supportive environment where everyone feels valued.
• Demonstrated experience in cultivating a harmonious and positive working environment

Why You’ll Love Working Here

• Competitive pay and benefits, sure, but also a culture that truly supports work‑life balance.
• Opportunities for professional growth, but also for personal connections.
• A work environment where passion for excellence and customer appreciation are shared by all employees.