Project Lead

MedSpecialized, Inc.; Cebu City; On-site; PHP 391,000 - 446,000; Full time

Benefits offered by this job

Paid Training Period

Observes all PH and US holidays

Paid time off — holidays and personal

Health and Life Insurance

Relocation allowance

Company-sponsored outings

Employee clubs

Job summary

MedSpecialized, Inc. is seeking a Project Lead to supervise a team delivering inbound and outbound healthcare operations for US clinics. Based in Cebu, you will ensure timely reporting and optimize workflows while maintaining high service standards.

The role emphasizes leadership, process optimization, and strong English communication to support US healthcare clients during business hours. This onsite position offers competitive benefits and growth opportunities.

Qualifications

• Extensive knowledge in IMS; Super User preferred.
• US patient care and healthcare industry knowledge; Bachelor’s degree or certification preferred.
• High level of written and oral English communication skills.
• Client management skills.
• Analytical and problem-solving skills.
• Documentation and presentation skills.
• Leadership skills.
• Highly dependable.
• Results driven.
• Self-motivated.

Responsibilities

• Supervises team members, ensuring tasks and targets are met or exceeded.
• Sends productivity and client reports to clients and management on time.
• Reviews client communications/reports for the account.
• Develops a highly efficient workflow for each account under supervision.

Skills

Leadership

English communication

Client management

Analytical thinking

Problem-solving

Documentation & presentation

Self-motivated

Dependable

Education

Bachelor’s degree or certification

Tools

IMS

Job description

MedSpecialized, Inc. is looking for a Project Lead!

About the Client

DrCatalyst (DrC) is a remote healthcare staffing organization that has over 250 billable staff from the Philippines servicing healthcare companies throughout America. We are looking for Energetic and Highly Fluent English speaking Healthcare Professionals to serve new and existing US Healthcare clinics as inbound and outbound clinical operators during the business hours of our respective clients. Throughout your career you will also get the opportunity to be trained on additional skills such as referral management, authorizations, medical records, prescription coordination, eligibility and benefits, HEDIS, and more.

Work Schedule and Arrangement

Graveyard Shift

Office Location

8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Responsibilities

• Supervises team members, ensuring they are doing their assigned tasks, met or exceeded their targets
• Ensures that Productivity and Client Reports to clients and management are sent on a timely basis.
• Reviews client communications/reports for the account
• Develops a highly efficient workflow for each account under his / her supervision

Requirements

• Extensive knowledge in IMS, “Super User” preferred
• US patient care and healthcare industry knowledge, Bachelor’s degree or certification preferred
• High level of written and oral English communication skills
• Client management skills
• Analytical and problem-solving skills
• Documentation and presentation skills
• Leadership skills
• Highly dependable
• Results driven
• Self-motivated

Salary and monetary benefits (in PHP)

• Monthly salary of 35,000 - 40,000 (depending on BPO healthcare and leadership experience)
• New hire bonus of 5,000
• Monthly Risk Allowance of Pro rated 2,000

Perks and other benefits

• Paid Training Period
• All national Philippines and USA holidays are observed
• Paid time off—public holidays, vacation, and personal time off
• Robust and effective Government Benefits Administration
• Lactation breaks (for breastfeeding moms)
• Discounted optical services with our partner clinic
• Free Health insurance with one (1) free dependent
• Free Life Insurance
• Free Accident Insurance
• Free Mental Health Sessions
• Relocation allowance for new hires (from Outside Cebu)
• Company-sponsored outings
• Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)

Our Recruitment Process

1. Candidate Application Form
2. General Assessment
3. Phone Screening
4. Technical Interview (Virtual)
5. Reference Check
6. Job Offer
7. Training

Remote Work - For outside Cebu Province only

Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.

PRO TIP: prepare for that interview and impress the hiring managers!

For more information about our company, visit our website: www.medspecialized.com