Healthcare Operations Lead — Remote Options

MedSpecialized, Inc.; Cebu City; On-site; PHP 391,000 - 446,000; Full time

Benefits offered by this job

Paid Training Period

Observes all PH and US holidays

Paid time off — holidays and personal

Health and Life Insurance

Relocation allowance

Company-sponsored outings

Employee clubs

Job summary

MedSpecialized, Inc. is seeking a Project Lead to supervise a team delivering inbound and outbound healthcare operations for US clinics. Based in Cebu, you will ensure timely reporting and optimize workflows while maintaining high service standards.

The role emphasizes leadership, process optimization, and strong English communication to support US healthcare clients during business hours. This onsite position offers competitive benefits and growth opportunities.

Qualifications

• Extensive knowledge in IMS; Super User preferred.
• US patient care and healthcare industry knowledge; Bachelor’s degree or certification preferred.
• High level of written and oral English communication skills.
• Client management skills.
• Analytical and problem-solving skills.
• Documentation and presentation skills.
• Leadership skills.
• Highly dependable.
• Results driven.
• Self-motivated.

Responsibilities

• Supervises team members, ensuring tasks and targets are met or exceeded.
• Sends productivity and client reports to clients and management on time.
• Reviews client communications/reports for the account.
• Develops a highly efficient workflow for each account under supervision.

Skills

Leadership

English communication

Client management

Analytical thinking

Problem-solving

Documentation & presentation

Self-motivated

Dependable

Education

Bachelor’s degree or certification

Tools

IMS

Job description

MedSpecialized, Inc. is seeking a Project Lead to supervise a team delivering inbound and outbound healthcare operations for US clinics. Based in Cebu, you will ensure timely reporting and optimize workflows while maintaining high service standards.

The role emphasizes leadership, process optimization, and strong English communication to support US healthcare clients during business hours. This onsite position offers competitive benefits and growth opportunities.