Project Coordinator

Private Advertiser; Eastern Manila District; On-site; PHP 335,000 - 580,000; Full time

Job summary

Private Advertiser in Metro Manila seeks a results-driven Project Coordinator to support large-scale LLM and AI data annotation projects. You will work with Project Managers, Team Leaders, QA Analysts, and clients to ensure on-time delivery, quality, and efficient ramp-ups in a fast-paced environment.

Responsibilities include end-to-end project execution, resource planning, KPI tracking, documentation, and continuous process improvement.

Qualifications

• Experience: 2–4+ years in project coordination, operational management, or team leadership in BPO, tech, or data ops.
• Domain Knowledge: Data annotation, content moderation, AI training data, or software delivery projects.
• Technical Proficiency: Advanced Excel/Sheets (vlookups, pivot tables, dashboards) and PM tools like Jira/Asana/Trello/ClickUp.
• Analytical Skills: Ability to analyze performance metrics and trends with data-backed decisions.
• Communication: Excellent verbal and written skills with cross-functional stakeholders.

Responsibilities

• Coordinate end-to-end execution of LLM and AI data annotation projects from launch to closeout.
• Assist delivery leadership in building project plans, schedules, resource requirements, and milestone trackers.
• Manage task assignments, staffing workflows, and resource allocation to meet volumes and deadlines.
• Facilitate onboarding, project transitions, launches, and client ramp-ups.
• Track daily operations to ensure throughput, productivity, accuracy, and SLA targets.
• Monitor KPIs, maintain trackers and dashboards, and summarize performance.
• Identify risks and delays, escalating with mitigation recommendations.
• Document meeting outcomes, risk registers, dependencies, and ownership trackers.
• Maintain central project documentation including guidelines and SOPs.

Skills

Analytical skills

Communication

Stakeholder management

Project coordination

BPO/Data operations knowledge

Education

Bachelor’s degree in Business Administration

Tools

Microsoft Excel

Google Sheets

Jira

Asana

Trello

ClickUp

Job description

We are looking for a results-driven, detail-oriented, and highly organized Project Coordinator to support the

execution and delivery of large-scale Large Language Model (LLM) and AI data annotation projects.

In this role, you will work closely with Project Managers, Team Leaders, Quality Analysts, and key client

stakeholders to ensure projects are delivered on schedule, meet high-quality standards, and achieve

aggressive productivity and turnaround-time targets.

This position is ideal for an experienced operational lead or project support specialist who thrives in

fast-paced environments, excels at stakeholder management, and uses data-driven insights to solve

operational challenges.

Key Responsibilities

Project Execution & Resource Management

• Coordinate the end-to-end execution of LLM and AI data annotation projects from launch through closeout.

• Assist delivery leadership in building project plans, operational schedules, resource requirements, and

• milestone trackers.

• Manage task assignments, staffing workflows, and resource allocation aligned with fluctuating project

• volumes and deadlines.

• Facilitate onboarding, project transitions, launches, and client ramp-ups.

Performance Tracking & Reporting

• Track daily operations to ensure throughput, productivity, accuracy, and SLA targets are consistently met.

• Monitor project KPIs and maintain accurate project trackers, operational dashboards, and

• performance summaries.

• Identify operational risks, throughput bottlenecks, and potential delays, proactively escalating them

• with clear mitigation recommendations.

Quality Assurance & Process Improvement

• Partner with Quality Analysts and Team Leaders to align on guidelines, calibration sessions, coaching initiatives, and retraining programs.

• Analyze accuracy metrics, productivity trends, and error patterns to drive continuous performance improvements.

• Support process-improvement initiatives using structured methodologies (e.g., Lean, Six Sigma, Kaizen).

Stakeholder Coordination & Documentation

• Serve as a primary central point of contact for day-to-day project communication across cross-functional teams.

• Facilitate project meetings, operational reviews, and stakeholder updates.

• Document meeting outcomes, action items, risk registers, dependencies, and ownership trackers.

• Maintain central project documentation, including annotation guidelines, process updates, change logs, and standard operating procedures (SOPs).

• Perform other project coordination and operational duties as assigned.

Qualifications & Experience

Required

• Experience: 2–4+ years of experience in project coordination, operational management, or team leadership within BPO, tech, or data operations environments.

• Domain Knowledge: Prior experience working with data annotation, content moderation, AI training data, or software delivery projects.

• Technical Proficiency: Advanced skills in Microsoft Excel / Google Sheets (vlookups, pivot tables,

• dashboard management) and familiarity with project management tools (e.g., Jira, Asana, Trello, ClickUp).

• Analytical Skills: Strong ability to analyze performance metrics, spot operational trends, and make data-backed decisions.

• Communication: Exceptional verbal and written communication skills with proven experience managing cross-functional stakeholders.

Preferred

• Continuous Improvement: Certification or practical experience in Lean Six Sigma, Kaizen, or similar methodologies.

• Agile Exposure: Familiarity with Agile/Scrum frameworks and fast-paced tech delivery models.

• Education: Bachelor’s degree in Business Administration, Information Technology, Project

• Management, or a related field.