Project Coach

AFNI PHILIPPINES, INC.; Pasig; On-site; PHP 279,000 - 391,000; Full time

Job summary

Afni Philippines, Inc. is seeking an entry-level Project Coach to provide supervisory support to the Collections team. The role focuses on developing collectors and implementing recovery strategies to achieve department goals.

Based in Pasig, this position offers a path to growth within a U.S.-based company that manages customer relationships for major brands, emphasizing a collaborative, customer-focused environment and daily interactions that drive results.

Qualifications

• Entry-level supervisory duties in a collections/support role.
• Support and development of collectors.
• Assist in implementing recovery strategies to meet goals.

Responsibilities

• Execute recovery strategies to attain department and team goals.
• Support and develop collectors to improve performance.
• Assist in onboarding and coaching at entry level.

Job description

The Project Coach is responsible for entry level supervisory duties and the support and development of Collectors. The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Business Support Services 1,001-5,000 employees

Afni helps companies develop meaningful and successful relationships with their customers. We are innovative thinkers and customer-focused teams who embrace a total-service culture that is efficient, productive and very fun.

We are a U.S. based company, expanding to the Philippines. We have 5,000 U.S. employees and more than 75 years of success. We partner with well-known companies and brand names, and it's our job to represent our clients through millions of conversations with their U.S.-based customers. They trust us with their customer relationships, and we earn that trust, day-in and day-out.

In short, we make it happen, one interaction at a time.

To learn more, visit http://afnicareers.com/philippines

Follow us on LinkedIn: https://linkedin.com/company/afniph

Afni helps companies develop meaningful and successful relationships with their customers. We are innovative thinkers and customer-focused teams who embrace a total-service culture that is efficient, productive and very fun.

We are a U.S. based company, expanding to the Philippines. We have 5,000 U.S. employees and more than 75 years of success. We partner with well-known companies and brand names, and it's our job to represent our clients through millions of conversations with their U.S.-based customers. They trust us with their customer relationships, and we earn that trust, day-in and day-out.

In short, we make it happen, one interaction at a time.

To learn more, visit http://afnicareers.com/philippines

Follow us on LinkedIn: https://linkedin.com/company/afniph

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