Programme Manager

UNITED OVERSEAS INSURANCE LTD; Santo Niño 1st; On-site; PHP 2,600,000 - 4,200,000; Full time

Job summary

UNITED OVERSEAS INSURANCE LTD in the Philippines seeks an experienced Delivery Manager to steer AI-driven transformation programs. You will coordinate PMs, BAs, developers, and stakeholders to deliver modernization projects within approved budgets and timelines.

Responsibilities include scoping AI opportunities, managing vendor relationships, and ensuring governance and regulatory alignment across initiatives.

Qualifications

• Bachelor's degree in CS/IT or equivalent.
• 8+ years in delivering complex modernization or replacement projects.
• Strong PM capabilities across waterfall and agile.
• Proficient in change management and governance.

Responsibilities

• Identify AI opportunities driving strategic growth across systems and processes.
• Plan, scope requirements, and manage AI roadmap from RFP to post go-live.
• Lead delivery with budgets, timelines, and multi-stakeholder governance.
• Bridge STO/IT with business and senior management on AI initiatives.
• Manage risks, issues, and change throughout delivery lifecycle.
• Ensure customer satisfaction and sustained program value.
• Oversee resource allocation, burn rates, and budgets weekly/monthly.
• Coordinate vendors, SOWs, and change requests.
• Establish governance frameworks and project documentation.

Skills

Project management

Waterfall/Agile

Change management

Facilitation

Governance

Stakeholder engagement

Communication

Negotiation

C-suite influence

Education

Bachelor's Degree in Computer Science or Information Technology

Tools

AI

Cloud

DevSecOps

CI/CD

API

Microservices

Job description

Job Description & Requirements

The Strategy & Transformation Office is responsible for driving UOI's transformation strategy and execution. This spans a range of projects and initiatives across the company, including process improvement, technology delivery, business strategy and Artificial Intelligence ("AI") solutions.

Main Responsibilities

• Identify opportunities in Artificial Intelligence solutions that impact the company’s strategic growth initiatives across systems, processes, sales and culture
• Plan, setup and execute the AI roadmap and initiatives - ranging from assessing opportunity, scoping requirements, conducting RFP, managing delivery to post go live support and ongoing enhancements
• Teamwork with fellow project managers, business analysts, developers, testers, users and other stakeholders and be accountable for overall delivery of the AI initiatives within budget, scope and timelines
• Be the bridge between STO/IT teams and business users/senior management, advising AI development in the industry as well as execution progress
• Manage project risks and issues to ensure optimal delivery, including proactively identifying and solving problems and change management
• Maintaining internal and external customer satisfaction through the projects and initiatives
• Manage resource allocation, project burn rates and budgets on an on-going weekly, monthly, and quarterly basis
• Manage vendors, including SOW development and change requests
• Setup programme governance, frameworks and documentation
• Contribute to a positive team environment and company culture aligned with our Core Values
• Collaborate with Reporting Managers on AI strategy in the company, factoring in related transformation initiatives
• Take on other projects or tasks that may be assigned by Reporting Managers

Requirements

• Bachelor's Degree in Computer Science or Information Technology or equivalent
• At least 8+ years of experience in managing complex system modernization or system implementation or replacement projects as a delivery manager or project manager
• Strong project management (waterfall/agile), change management (people side of change/projects) and facilitation skills
• Strong delivery manager with embedded governance discipline, ensuring all transformation. initiatives are executed in compliance with formal change control, project governance frameworks, and regulatory expectations
• Experience managing multiple vendors and multiple projects/workstreams with strong stakeholder engagement
• Good understanding of technologies and best practices: AI, Cloud, DevSecOps, CI/CD, API and microservices, etc
• Good understanding of the technology landscape that is applicable for general insurers in Singapore along with regulatory requirements and insurance industry trends in general
• Excellent interpersonal, influencing and negotiation skills with demonstrated experience engaging and influencing senior stakeholders and vendors to influence and achieve optimal business outcomes
• Excellent oral and written communication
• Excellent people skills and comfort in meeting and presenting to a range of stakeholders from C-suite to junior developers