Program Manager - Banking Transformation

Indra Philippines, Inc.; Makati; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Indra Philippines, Inc. seeks a seasoned Program Leader to oversee a complex, multi-year banking transformation. You will plan, execute, and deliver across lending origination, loan administration, servicing, integration, and data migration.

You will coordinate IT and business stakeholders, manage budgets and risks, drive governance, and lead regional delivery teams while guiding change management for adoption of new banking systems.

Qualifications

• 15+ years of relevant professional experience with 8+ years in IT development or solution delivery in financial services
• Experience leading large banking transformation programs, preferably with lending platforms
• Strong understanding of lending products and processes
• Experience managing multiple projects, cross-functional teams, and complex delivery workstreams
• Experience leading teams of 5+ members including developers, analysts, and delivery managers
• Experience managing third-party vendors, SI partners, and multi-vendor delivery with SOWs
• Extensive governance, budget, risk, issue management, and executive reporting
• Excellent leadership, communication, negotiation, and stakeholder management skills
• Experience managing regional or international delivery teams across ASEAN/APAC is an advantage

Responsibilities

• Lead planning, execution, and delivery of a complex, multi-year banking transformation program.
• Oversee multiple projects and workstreams across lending origination, loan administration, servicing, integration, and data migration.
• Serve as primary contact for IT, business stakeholders, executives, and external vendors.
• Drive governance with executive reporting, steering updates, milestones, and delivery monitoring.
• Manage budgets, resources, risks, issues, dependencies, and escalations.
• Coordinate multiple vendors and system integrators to align with scope and timelines.
• Facilitate stakeholder engagement, change management, and training to support adoption.
• Identify delivery challenges and drive corrective actions to ensure successful outcomes.

Skills

Leadership

Program governance

Vendor management

Budget management

Stakeholder management

Delivery leadership

Job description

Key Responsibilities

• Lead the planning, execution, and delivery of a complex, multi-year banking transformation program.

• Oversee multiple concurrent projects and workstreams covering lending origination, loan administration, servicing, system integration, data migration, and operational enablement.

• Serve as the primary point of contact for IT, business stakeholders, executive management, and external vendors.

• Drive program governance, including executive reporting, steering committee updates, milestone tracking, and delivery performance monitoring.

• Manage program budgets, resources, risks, issues, dependencies, and escalations.

• Coordinate multiple third-party vendors and system integrators, ensuring alignment with project scope, deliverables, and timelines.

• Facilitate stakeholder engagement, change management, and training initiatives to support successful adoption of new banking systems.

• Identify delivery challenges, facilitate decision-making, and drive corrective actions to ensure successful program outcomes.

Requirements

• At least 15 years of relevant professional experience, with over 8 years in IT development and/or solution delivery within the financial services industry.

• Proven experience leading large-scale banking transformation programs, preferably involving loan origination and loan administration platforms.

• Strong understanding of lending products and processes, including personal loans, auto loans, credit cards, mortgage/home loans, SME/business lending, collections, and servicing.

• Demonstrated experience managing multiple concurrent projects, cross-functional teams, and complex delivery workstreams.

• Experience leading teams of at least five members, including developers, analysts, project managers, and/or delivery managers.

• Strong background in managing third-party vendors, system integrators, and multi-vendor delivery arrangements, including Statements of Work (SOW) and contractual deliverables.

• Extensive experience in program governance, budget management, risk and issue management, and executive stakeholder reporting.

• Excellent leadership, communication, negotiation, stakeholder management, and problem-solving skills.

• Experience managing regional or international delivery teams across ASEAN/APAC is an advantage.

Preferred Qualifications

• PMP, PgMP, or other relevant project/program management certifications.

• Experience in enterprise-scale core banking or lending transformation initiatives.

• Strong understanding of banking technology landscapes, system integrations, and digital transformation delivery.