Production Application Support Engineer

LUXOFT MALAYSIA SDN. BHD.; Santo Niño 1st; On-site; PHP 1,876,000 - 2,948,000; Full time

Job summary

Luxoft Singapore is seeking an Application Support Engineer to provide L1/L2 production support for treasury applications, including monitoring, issue resolution, and EOD batch processes.

You will read Unix logs, run SQL queries, and collaborate with global teams to ensure uptime across morning, night and weekend shifts. Experience in production support and willingness to work shifting hours is required; Control-M and Murex are a plus.

Qualifications

• 0.5-2 years of experience in production application support environment.
• Ability to read unix logs for debugging and troubleshooting.
• SQL experience to fetch data.
• Experience in providing L1 & L2 application technical and functional support.
• Excellent team collaboration and communication skills.
• Flexible in working shifts and over weekends.
• Control-M and Murex experience are nice-to-have.

Responsibilities

• L1 & L2 application technical and functional support in production treasury environment.
• Monitoring and resolution of issues in online trade booking applications.
• Management of environment and EOD batch support across shifts 24/7.
• Production support of Java/microservices applications.

Skills

L1 & L2 application support

Unix log reading

SQL queries

Production support experience

Team collaboration

Communication skills

Willingness to work shifts

Control-M (nice-to-have)

Murex (nice-to-have)

Tools

Control-M

Murex

Job description

Treasury application production support engagement covering technical issues, services and environment monitoring and EOD Batch support for a leading Singapore based bank.

Key responsibilities

L1 & L2 application technical and functional support in production treasury application support environment

Monitoring and issue resolution of online trade booking applications

Resolving technical services related issues, environment management and EOD batch support in morning/night/weekend shifts - 24/7

Production support of Java/microservices application

About you

0.5-2 years of experience in production application support environment

Ability to read unix logs for debugging and troubleshooting

SQL experience to fetch data

Experience in providing L1 & L2 application technical and functional support

Excellent team collaboration

Excellent written and verbal communication skills

Flexible in working in shift timings and over weekends

Control-m experience (nice-to-have)

Experience with Murex (nice-to-have)

Your application will include the following questions:

• Which of the following statements best describes your right to work in Singapore?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How much notice are you required to give your current employer?

Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Luxoft uses technology to enable business transformation, enhance customer experiences, and boost operational efficiency through its strategy, consulting, and engineering services. Luxoft combines a unique blend of engineering excellence and deep industry expertise, specializing in automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.

Luxoft is well known for its consistently high level of delivery and complex project management, its premier digital engineering talent, exceptional client focus, and agility, creativity, and remarkable problem-solving capabilities.

Luxoft Singapore is one of Luxoft's global software delivery centres. At Luxoft Singapore, we work on challenging projects for our Banking and Capital Markets and Cross-Industry solutions lines of business.

Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Luxoft uses technology to enable business transformation, enhance customer experiences, and boost operational efficiency through its strategy, consulting, and engineering services. Luxoft combines a unique blend of engineering excellence and deep industry expertise, specializing in automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.

Luxoft is well known for its consistently high level of delivery and complex project management, its premier digital engineering talent, exceptional client focus, and agility, creativity, and remarkable problem-solving capabilities.

Luxoft Singapore is one of Luxoft's global software delivery centres. At Luxoft Singapore, we work on challenging projects for our Banking and Capital Markets and Cross-Industry solutions lines of business.

What can I earn as an Application Support Engineer