Product Trainer (MOA) - Active Pooling

VXI Global Holdings B.V. (Philippines); Philippines; On-site; PHP 279,000 - 502,000; Part time

Job summary

VXI Global Holdings B.V. (Philippines) seeks a Training Specialist to deliver New Hire, Progression and Enhancement training across client projects, covering soft and technical skills for classes up to 50 participants.

You will supervise trainees during the learning period, develop non-classroom training materials, and coordinate training activity with clients and internal teams. The ideal candidate has a college degree, strong MS Office skills, excellent communication, proven classroom

Qualifications

• College degree or equivalent experience.
• Strong computer skills, especially Microsoft Office (Word, Excel, PowerPoint).
• Strong oral and written communication skills.
• Demonstrated ability in classroom leadership, classroom management and organization.
• Must have experience handling Telco programs.
• 1–2 years of training experience.

Responsibilities

• Deliver New Hire, Progression and Enhancement training on client projects (soft and technical skills) for classes up to 50.
• Supervise agents while in their training period.
• Develop non-classroom training materials.
• Coordinate New Hire, Progression & Enhancement Training activities.
• Assess participant and class performance.
• Participate in client interactions and curriculum feedback.

Skills

Communication skills

MS Office

Classroom leadership

Telco programs

Training experience

Education

College degree or equivalent experience

Job description

Essential Duties and Responsibilities:

• Deliver New Hire, Progression and Enhancement training on all aspects of client projects, including soft skills and technical skills (both small & large class sizes – up to 50)


• Supervise agents while in their training period.


• Develop non-classroom communication and training materials


• Coordinate New Hire, Progression & Enhancement Training activity


• Assess participant and class performance


• Participate in minor client interaction (include effective curriculum feedback and client visits)


• Perform other related duties and assignments as required and as assigned by supervisor or manager.

Qualifications:

• College degree or equivalent experience


• Strong computer skills, especially with Microsoft Office products to include: Word, Excel, PowerPoint


• Strong oral and written communication skills


• Demonstrated ability in classroom leadership, classroom management, classroom organization


• Must have experience in handling Telco programs


• 1-2 years of training experience