Product Supervisor | Hybrid

PETNET, INC.; Philippines; Hybrid; PHP 614,000 - 837,000; Full time

Benefits offered by this job

Hybrid work setup

Job summary

PETNET, INC. is seeking an energetic Product Supervisor to onboard and launch products and partners within the assigned category. You will manage products and partners to meet targets, and coordinate with AVP Service Partners to resolve COWS/Sub-Agent concerns.

The role involves market scanning, onboarding documentation, and cross‑functional collaboration. The position offers a hybrid work arrangement with in‑person collaboration at the Makati headquarters, and requires at least 2 years as an

Qualifications

• Bachelor’s degree in Accountancy, Management, Marketing, or Business Administration.
• Minimum of 2 years as an Account/Product Officer.
• Hybrid work setup with in-person collaboration at the Makati HQ.

Responsibilities

• Onboard and launch new products/partners under the assigned Product Category.
• Manage assigned products/partners to achieve targets.
• Coordinate and resolve COWS/Sub-Agent concerns with AVP Service Partners.
• Market scanning for potential products and partner onboarding.
• Prepare and sign onboarding documents (NDA, forms, contracts).
• Support product presentations and pre-launch logistics.

Skills

Accountancy

Marketing

Business Administration

Education

Bachelor’s degree in Accountancy, Management, Marketing, or Business Administration

Job description

Your Impact on the Business

The Product Supervisor is responsible for effectively and efficiently:

• Onboarding and launching new products/partners under the assigned Product Category;

• Managing assigned products/partners, including achieving their target

• Responsible for executing all AVP logistics in coordinating and resolving COWs and Sub-Agent concerns with AVP Service Partners.
  

Key Functions and Responsibilities:

Business Development

SCANNING Products/Services in the Market, PARTNER ONBOARDING & PRODUCT LAUNCH

• Market Scanning for potential Products under assigned Product Categories

• In-charge of potential partner meet-ups and relevant documentation for on-boarding of new Partners, and assists in the negotiation of commercial terms (that will form part of the Contracts

  • Schedules Partner meet-ups and prepares Minutes of the Meeting (MoM);

  • Ensures completion (including signing) of all Partner Onboarding Documentary Requirements (NDA, Partner Scoping Form, Corporate documents, Contract, Lengster Matrix, etc.)

• API / System Integration: On top of AVP's involvement in the Sprint Planning, monitoring of the status of the Sprint with IT, Sprint Review, module testings (UAT's), and module acceptance

• Marketing: Organize & attend Partner Marketing & PETNET Marketing Coordination/Collaboration Meeting(s)

• Internal / External Collaboration: Set meetings with Finance, Branch Ops/SAM, L&D, Marketing, Risk, Compliance; set meetings with Partner counterpart departments prior to launch

• Training of Company-Owned Stores (COWS) / Sub-Agent (SA) Branches and SA Product Presentations

  • Training Material - Collaborates with Learning & Dev (L&D) Team for the Training Material preparation

  • Actual Training – Schedules and ensures smooth Product Training for the Regional Heads (RHs), COWS Frontline Associates (FLAs), Business Dev’t Officers (BDs) & SAs

• Product Presentation to SA Management / Owners (by AVP)

  • Prepares Powerpoint Deck Preparation

  • Does or assists in actual Product Presentation

• Pre-Launch Logistical & Other Requirements: Ensures timely preparation & shipment to the branches of Product Application Forms, Marketing Materials (posters, flyers, door hangers, etc.), and other relevant materials. Coordinates with the IT team for the successful deployment of the Product to the Unified Service Portal (USP) prior to the actual launch date. Created Group Hangouts for the Product / Service to be launched for fast/easy communication with the branches and RHs and timely issue resolution upon launch.

• Incentive Program for the Launch: Preparation, Approval & Implementation of Product Incentive Schemes for COW FLAs, RHs, SA FLAs, and BDS

• Product/Service LAUNCH and Subsequent Full Rollout to All Branches: Ensures timely and smooth launch and rollout

Product/ Account Management

1. Growing the Sales, Achieving the Targets & Ensuring Timely Commission/Income Payment

   • Close Collaboration with RHs/FLAs and BDs

   • Possible Marketing / Promotions in coordination with the Product/Service (Partners) & PETNET Marketing Dept.

   • Implementation of a Continuing Branch Incentive Scheme

   • Jointly monitors with Accounting-Recon Team and ensures timely payment of Commission/Income by the Partners

2. Maintaining good & lasting relationships with Product/Service Providers (Partners)

   • Attending to concerns/requirements of Partners in a timely manner

   • Product / Partner Transaction & Revenue Performance Monitoring & Analysis

   • Partner Evaluation

   • Partner/ Business Performance Review

3. Contract Administration/Management – Ensures timely review and renewal/signing of Partner Contracts and effective implementation of Contract provisions.

4. Attending to and promptly responding to concerns/queries/follow-ups of the RHS & COWS and the BDs & SA

Report and Document Management

• Prepares necessary reports for the products being handled under the assigned Product Categories

Others

• Proactively assume additional responsibilities and administrative tasks as needed by the immediate supervisor.

Qualification:

• Education. Bachelor’s degree in Accountancy, Management, Marketing, or Business Administration;

• Experience. Minimum of 2 years as an Account/Product Officer.

• Working Setup. Enjoy the best of both worlds with our hybrid work setup. You'll have the flexibility of working remotely for the majority of the month, while still being able to connect with the team and collaborate at our headquarters located in the vibrant Legaspi Village, Makati. You'll be able to enjoy the benefits of a dynamic work environment and engage in face-to-face interactions with colleagues at least 5 times a month.

• Working Schedule. Achieve work-life balance with our Monday to Friday schedule, totaling 44 hours per week. We understand the importance of maintaining a healthy and fulfilling lifestyle outside of work, and we believe in providing our employees with a schedule that allows for personal and professional growth.
  

Why Join us?

• Our Purpose: To empower and uplift Filipinos by providing access and choices for financial inclusion

• Our Mission: We put the customer first by delivering innovative, reliable, and secure solutions to all our stakeholders and through digital and human touchpoints.

• Our Vision: A nation where financial services are inclusive and borderless

• Industry Leadership: As a subsidiary of Union Bank of the Philippines, PETNET is backed by a strong financial institution that leads the way in delivering innovative solutions and revolutionizing the banking industry.

• Professional Growth: We foster a culture of continuous learning and personal development. By joining our team, you will have access to training programs, mentorship opportunities, and a supportive work environment that encourages growth and progression.

• Team Collaboration: At PETNET, we believe in the power of collaboration and teamwork. You will have the opportunity to work alongside talented professionals, exchange ideas, and contribute to meaningful projects that shape the future of financial services.

• Impactful Work: Our services play a crucial role in facilitating global transactions, cross-border payments, and financial inclusivity. By joining us, you will make a tangible impact on individuals, businesses, and communities, both locally and globally.
  

If you are driven, innovative, and eager to make a difference, we invite you to join our team at PETNET. Be part of an organization that values excellence, fosters growth, and champions transformative solutions in the financial services sector.

Please note: Only shortlisted candidates will be contacted for an interview.