Product Specialist for Electrical & Lighting Products

Private Advertiser; Manila; On-site; PHP 360,000 - 540,000; Full time

Job summary

Private Advertiser is seeking a Product Specialist to bridge our products with customers, using deep technical knowledge and engaging video presentations for social media. The role includes educating customers, supporting sales teams, and collaborating with marketing.

You will handle product details, plan campaigns, and gather market insights while maintaining high service standards. On-site work Mon-Sat 8am-5pm with occasional travel may be required.

Qualifications

• Outgoing, articulate and confident public speaker with ability to connect with diverse audiences.
• Experience in brand promotion, product specialist roles, retail sales, or customer service related to Electrical Products or similar products.
• Proficient with MS Office and Google applications (Docs/Sheets/Slides).
• Willing to work Mon-Sat 8am-5pm and travel domestically when required.

Responsibilities

• Master all product details, benefits, specs, and use-cases to guide customers and provide technical support.
• Promote the brand at store visits, events, trade shows, demos and digital platforms.
• Engage customers via private inquiries, in-person or calls with professionalism and enthusiasm.
• Plan and execute trade promotions and digital campaigns; create social media content or video demonstrations when possible.
• Gather customer feedback, monitor competitor activity, and report insights to marketing and product teams.
• Support sales staff with basic electrical knowledge to discuss and sell products confidently.
• Prepare product specifications for labelling, user guides, and technical manuals.

Skills

Public speaking

Customer engagement

Digital literacy

Flexible schedule

Confidentiality

Education

2nd year College in Electrical Courses

Engineering Courses

Master Electrician

Tools

Microsoft Office

Google Docs/Sheets

Job description

We are looking for an energetic, charismatic, and knowledgeable Product Specialist for our products. In this role, you will bridge the gap between our products and our customers—combining deep technical product knowledge with engaging video presentations for social media, customer education through company-organized seminars, social media ads, etc.

Key Responsibilities

• Product Expertise: Master all technical details, benefits, product/specs, and use‑cases of our product line to accurately guide and educate customers. Provide technical support to clients and resolve issues.

• Brand Representation: Help promote the brand at store visits, promotional events, trade exhibits & shows, demo seminars and digital platforms.

• Customer Engagement: Answers customer private message inquiries, and handle product‑related concerns (in‑person) or calls at the office with professionalism and enthusiasm.

• Content & Social Media: Plan and execute trade promotions and digital campaigns. A plus if can conduct video product demonstrations which may be uploaded on company's You Tube and FB pages. Collaborate with the marketing team to create authentic social media content videos, product reviews, or live streams (TikTok, Instagram, FB).

• Market Insights: Gather direct customer feedback, track consumer reactions, and report competitor activities back to the marketing and product teams. Conduct market research, competitor analysis, and tracks product performance metrics. Make product recommendations to improve quality & competitiveness of company products

• Help strengthen & develop company's product sales by and training company sales personnel and staff on basic electrical knowledge for them to be able to confidently discuss and sell products related to electricity;

• Help prepare product specifications for product labelling, user guides, and technical manuals.

Qualifications & Requirements

• Education: At least 2nd year College in Electrical Courses, Engineering Courses, Master Electrician, as long as with expertise / knowledge in electrical & lighting products.

• Experience: Experience in brand promotion, product specialist roles, retail sales, or customer service related to Electrical Products or similar products.

• Communication Skills: Outgoing, articulate, and confident public speaker with a natural ability to connect with diverse audiences.

• Digital Savvy: Comfortable creating social media content and familiar with platforms like Instagram, TikTok, and Facebook.

• Flexibility: Willing to work Mondays to Saturdays 8am-5pm and at times during weekends or event days, and open to domestic travel when required.

• Ability to maintain confidentiality and integrity.

• Preferred residents of San Nicolas, Sta. Cruz, Binondo, Tondo or nearby areas.

• Proficient in in Microsoft Office (Word, Excel, Power Point) and Google (sheets, docs, etc.) applications.

• Responsible, honest, self‑motivated, results‑oriented, responsible, with good work ethics, strong sense of morals, a positive work attitude and works independently with minimal supervision.

• Must be willing to work in an on‑site casual office setup from Mon-Sat 8am-5pm.