Product Specialist

Euroasia Manpower Services, Inc.; Biñan; On-site; PHP 201,000 - 268,000; Full time

Job summary

Euroasia Manpower Services, Inc. in Biñan, Laguna, is seeking a dedicated Product Specialist for a full-time role. You will greet customers, promote tech products, provide guidance on features, and help shoppers make informed choices while contributing to sales targets.

You will stay updated on product releases and maintain a clean, brand-consistent sales area. The ideal candidate has retail experience, strong communication, and a customer-centric approach.

Qualifications

• Secondary education or equivalent; higher education is a plus.
• Experience in retail or customer-facing role preferred.
• Strong product knowledge and ability to communicate complex information clearly.
• Excellent interpersonal and customer-centric communication.
• Ability to work in a team and meet sales goals.
• Proficiency with point-of-sale systems and basic computer literacy.
• Able to multitask in a fast-paced retail environment.
• High integrity, reliability, and professional presentation.
• Willingness to work retail hours including weekends and holidays.

Responsibilities

• Greet customers and build relationships through personalized service.
• Promote and demonstrate tech products.
• Offer expert guidance on product features and usage.
• Stay informed on latest product releases and promotions.
• Maintain a clean, organized, brand-consistent sales area.
• Achieve sales goals through upselling and cross-selling.
• Process purchases, returns, and exchanges accurately.
• Handle customer issues calmly and solutions-focused.
• Participate in product training sessions and team meetings.

Skills

Customer service

Product knowledge

Communication

Teamwork

POS systems

Computer literacy

Multitasking

Integrity

Reliability

Presentation

Education

Secondary education or equivalent

Tertiary education advantageous

Tools

POS systems

Job description

About the role

We are seeking a dedicated and enthusiastic Product Specialist to join our team at Euroasia Manpower Services, Inc. This is a full-time position based in Biñan, Laguna. As a Product Specialist, you will play a crucial role in delivering exceptional customer experiences and driving product sales across our retail operations. Your expertise and passion for our products will be instrumental in helping customers make informed purchasing decisions whilst achieving our sales targets and business objectives.

• Greet customers and build strong, lasting relationships through personalized service.

• Actively promote and demonstrate tech products.

• Offer expert guidance on product features, compatibility, and usage.

• Stay informed on the latest product releases, promotions, and tech trends.

• Maintain a clean, organized, and brand-consistent sales area.

• Achieve individual and store sales goals through upselling and cross-selling.

• Process purchases, returns, and exchanges with accuracy and professionalism.

• Handle customer issues or concerns in a calm and solution-oriented manner.

• Participate in regular product training sessions and team meetings.

What we're looking for

• CAN START ASAP

• Secondary education or equivalent qualification; tertiary education is advantageous

• Proven experience in a retail or customer-facing role, preferably within the consumer products sector

• Strong product knowledge and the ability to communicate complex information clearly and concisely

• Excellent interpersonal and communication skills with a customer-centric approach

• Ability to work effectively within a team environment and support colleagues in achieving common goals

• Proficiency in handling point-of-sale systems and basic computer literacy

• Demonstrated ability to manage multiple tasks and prioritize effectively in a fast-paced retail environment

• High level of integrity, reliability and professional presentation

• Flexibility to work retail hours, including weekends and public holidays as required