Product Manager/Operations

Rippedboxstation; Manila; Remoto; PHP 979.000 - 1.538.000; Part-time

Descrizione del lavoro

Rippedboxstation is seeking a Product Manager/Operations to shape Launch Operations, user research, and data governance for a fast-paced startup. This 20 hours/week role aligns with UK time (9am–1pm) and requires strong documentation and tooling discipline.

You'll manage ClickUp, dashboards, and experiments, coordinate participant recruitment for user testing, and maintain a single source of truth for product decisions. Remote-friendly, startup energy.

Competenze

• 23 years of experience in operations, product operations, administrative support, or project coordination.
• Strong attention to detail and comfort handling complex documentation.
• Hands-on experience with at least one project management system: ClickUp, Asana, Notion, or Airtable.
• Proficiency with Google Workspace (Docs, Sheets, Forms, Calendar).
• Systems-thinking mindset understanding how processes and data connect.
• Ability to work with UK business hours overlap (9am-2pm UK).
• Comfortable in a fast-paced, early-stage startup environment.
• Available to start within two weeks.

Mansioni

• Update ClickUp daily with experiment statuses, decisions, blockers, and progress.
• Maintain product documentation including Opportunity Solution Trees, Masterplans, IPOs, and Whiteboards.
• Coordinate user testing through scheduling interviews, send invites, and collect feedback.
• Gather and compile data to support product dashboards and performance metrics.
• Recruit participants for user testing, screen, and scheduling.
• Prepare interview guides and feedback forms.
• Take notes during user sessions, review recordings, and format insights into documentation.
• Organize, tag, and segment ongoing user feedback within ClickUp.
• Perform weekly audits of ClickUp to identify stale tasks, missing fields, and broken dependencies.
• Maintain single source of truth documentation (product decisions, experiment logs, launch checklists).
• Create and maintain product indexes to ensure information is easy to locate.
• Validate data sets and flag discrepancies within dashboards or metrics reports.
• Learn the team’s ClickUp structure and workflow conventions.
• Suggest improvements to workspace organization or processes.
• Create and maintain standardized templates for experiments, discovery processes, and product launches.

Conoscenze

Attention to detail

Documentation skills

Systems thinking

Startup environment experience

Time management

Strumenti

ClickUp

Asana

Notion

Airtable

Google Workspace

Descrizione del lavoro

About the job Product Manager/Operations

Position: Product Manager/Operations

Number of hours: 20 hours/week
Schedule: UK Time Zone - 9AM - 1PM (Mon - Thursday only)

Key Responsibilities

Launch Operations & Execution

Update ClickUp daily with experiment statuses, decisions, blockers, and progress.

Maintain product documentation including Opportunity Solution Trees, Masterplans, IPOs, and Whiteboards.

Coordinate user testing through GHLschedule interviews, send invites, and collect feedback.

Gather and compile data to support product dashboards and performance metrics.

User Research Coordination

Recruit participants for user testing (email outreach, screening, and scheduling).

Prepare interview guides and feedback forms.

Take notes during user sessions, review recordings, and format insights into documentation.

Organize, tag, and segment ongoing user feedback within ClickUp.

Data & Documentation Management

Perform weekly audits of ClickUp to identify stale tasks, missing fields, and broken dependencies.

Maintain “single source of truth” documentation (product decisions, experiment logs, launch checklists).

Create and maintain product indexes to ensure all information is easy to locate.

Validate data sets and flag discrepancies within dashboards or metrics reports.
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ClickUp Workflow & Template Management

Learn the team’s ClickUp structure and workflow conventions.

Suggest improvements to workspace organization or processes.

Create and maintain standardized templates for experiments, discovery processes, and product launches.

Qualifications

Must-Haves

23 years of experience in operations, product operations, administrative support, or project coordination.

Strong attention to detail and comfort handling complex documentation.

Hands-on experience with at least one project management system: ClickUp, Asana, Notion, or Airtable.

Proficiency with Google Workspace (Docs, Sheets, Forms, Calendar).

Systems-thinking mindset understanding how processes and data connect.

Ability to work with UK business hours overlap (9am2pm UK).

Comfortable in a fast-paced, early-stage startup environment.

Available to start within two weeks.

Nice-to-Haves

Experience working in SaaS, tech, or startup environments.

Exposure to user research coordination, customer success ops, or product ops work.

Familiarity with Miro, Typeform, or user testing tools.

Understanding of product development and product launch workflows.

Previous experience supporting shipping cycles or early access launches.