Product Management Analyst - AI Implementation

SPX PHILIPPINES INC.; Manila; On-site; PHP 350,000 - 600,000; Full time

Job summary

Shopee's AI Implementation team seeks a Product Analyst to support planning, orchestrating, and delivering AI-driven tools that optimize internal workflows. You will bridge product management and project coordination, translating business needs into smart automation and rollout plans.

You will collaborate with intelligence, operations, and product teams to diagnose problems, develop scalable solutions, and drive efficiency through data-backed decisions and disciplined execution.

Qualifications

• Bachelor’s degree in a related field at a minimum.
• 0–3 years of experience in product/project management, operations, or tech-adjacent roles.
• AI & tech literacy with understanding of automation tools or LLMs.
• Foundational data analysis, manipulation, or visualization experience is a plus.
• Familiarity with product lifecycle, project tracking (Jira/Asana), and testing processes.

Responsibilities

• Identify workflow bottlenecks and build data-backed AI use cases.
• Own end-to-end delivery of workflow automation features using Jira/Asana.
• Lead end-to-end testing (UAT/QA) and rollout of AI tools.
• Create training docs and SOPs; monitor adoption and iterate.
• Coordinate between developers and internal users; track actions and blockers.
• Monitor tool adoption KPIs and perform root-cause analysis to improve performance.

Skills

Product management

Project coordination

Data analysis

Automation tools

Education

Bachelor's degree in Business Analytics CS or Engineering

Tools

Jira

Asana

Job description

The Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

About the Team:

The AI Implementation team covers the operational end-to-end process of internal transformation, from identifying workflow inefficiencies to deploying smart, scalable AI solutions. The team analyzes operational bottlenecks and monitors tool performance across the organization, conducting root cause analysis to continuously optimize productivity. The team collaborates closely with business intelligence, operations, and internal business units to eliminate friction and streamline daily execution.

We unlock business efficiency by combining structured analysis, technical innovation, and agile execution. Join our team to turn operational roadmaps into powerful automation systems that drive company-wide growth!

Job Description:

As a Product Analyst in the AI Implementation team, you will support the planning, orchestrating, and delivery of internal AI-driven tools that optimize company workflows. You will sit at the intersection of product management and project coordination, translating business needs into smart automation. You will build rollout plans, coordinate testing, and assist in cross-functional coordination, helping ensure that initiatives move from early planning through to on-time execution. You will work closely with internal teams to develop your ability to diagnose problems, structure automated solutions, and deliver outputs that drive company-wide efficiency.

Key Responsibilities:

• Identify Opportunities & Build Business Cases: Proactively uncover workflow bottlenecks, assess their business impact, gather data, and pitch data-backed business cases for AI solutions.
• Manage Product & Project Lifecycles: Own the end-to-end delivery of workflow automation features, tracking timelines using project management tools (e.g., Jira, Asana) to ensure development sprints remain aligned with business priorities.
• Lead Rollouts & UAT: Coordinate end-to-end testing (UAT/QA) and manage the rollout of new AI tools to internal teams under structured timelines.
• Drive Adoption & Iteration: Create training documentation and SOPs to help teams adopt new tools, and monitor user feedback to continuously improve performance and drive feature updates.
• Support Cross-Functional Coordination: Act as the bridge between technical developers and non-technical internal users, helping prepare for alignment meetings, track action items and blockers, and maintain project status logs.
• Monitor Performance: Track tool adoption KPIs vs. targets, flag workflow variances, and support root cause analysis with structured findings to ensure successful automation.

Requirements:

Key Requirements:

• Bachelor’s degree in Business, Analytics, Computer Science, Engineering, or related fields.
• 0–3 years of experience in product/project management, operations, tech-adjacent roles, or a related field; strong fresh graduates are welcome to apply.
• AI & Tech Literacy: Strong understanding of automation tools, LLMs, or tech platforms (coding not required).
• Data Background: background or foundational experience in data analysis, data manipulation, or visualization tools is a strong plus.
• Process-Driven: Solid grasp of the product lifecycle, project tracking (e.g., Jira/Asana), and testing processes.
• Drives problem-solving with a sense of accountability and execution.
• Detail-oriented, with strong organizational and communication skills to streamline chaotic processes.
• Comfortable working with diverse stakeholders in a fast-paced, performance-driven environment.