Procurement Payments Analysts (Mid Shift)

Johnson & Johnson Co.; Taguig; Ibrido; PHP 900.000 - 1.100.000; Tempo pieno

Descrizione del lavoro

Johnson & Johnson in Taguig, Philippines, seeks a Payments Analyst to manage end-to-end payment operations across markets, ensuring accuracy, timeliness, and regulatory compliance. The role provides SME support for complex transactions and leads process improvement within the Payments & Experience (PEX) function.

Key responsibilities include payment processing, issue resolution, governance, KPI monitoring, and cross-functional collaboration with Procurement, Finance, and IT.

Competenze

• Bachelor's Degree required.
• 3-5 years in Payments / AP / Finance operations.
• Strong knowledge of payments processes and controls.
• Fluency in English (written and spoken).
• Open to mid-shift安排 3pm-12mn.

Mansioni

• Execute end-to-end payment processing and validation.
• Ensure payments are completed accurately and within SLA.
• Serve as SME for complex payment issues and escalations.
• Monitor KPIs like on-time payments and cycle time.
• Drive process improvement and automation initiatives.

Conoscenze

Accountability

Attention to detail

Analytical reasoning

Communication

Formazione

Bachelor's degree

Strumenti

SAP MM/FI

Descrizione del lavoro

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Job Function: Finance
Job Sub Function: Accounting
Job Category: Professional
All Job Posting Locations: Taguig, National Capital Region (Manila), Philippines

Job Description

The Payments Analyst is responsible for executing and managing end-to-end payment operations within assigned markets, ensuring accuracy, timeliness, and compliance of all payment activities. This role serves as a subject matter expert (SME) supporting complex transaction handling, issue resolution, and process improvement initiatives across the Payments & Experience (PEX) function. The specialist plays a critical role in stabilizing operations, driving performance, and enhancing user experience through proactive problem-solving and cross-functional collaboration.

Key Responsibilities

• Payment Processing & Execution (Primary Focus)
  Execute end-to-end payment processing activities, including invoice validation, payment runs, and exception handling
  Ensure all payments are completed accurately and within SLA timelines
  Manage complex or high-value transactions requiring deeper validation and controls
  Ensure compliance with internal policies, controls, and regulatory requirements
• Issue Resolution & Escalation Management
  Act as SME for complex payment issues, including system errors, mismatches, and failed payments
  Conduct root cause analysis and drive resolution across Procurement, Finance, and IT teams
  Manage escalations and ensure timely closure with clear communication to stakeholders
• Process Governance & Compliance
  Ensure adherence to global standards, controls, and audit requirements
  Support internal/external audits by providing documentation and issue resolution
  Identify risks within payment processes and proactively recommend mitigation actions
• Performance Monitoring & Service Delivery
  Track and manage payment KPIs such as:
  - On-time payment rates
  - Cycle time
  - Error/exception rates
  Drive corrective actions for performance gaps and support continuous service improvement
• Continuous Improvement & Automation
  Identify opportunities to improve efficiency, reduce manual effort, and enhance data quality
  Participate in transformation initiatives (e.g., automation, ServiceNow, system enhancements)
  Support standardization and simplification of payment processes across regions
• Stakeholder Engagement & Support
  Partner with: Procurement (S2C) Finance / Treasury Business users / requestors Vendors / suppliers
  Provide guidance and resolution support to users on payment-related inquiries
  Contribute to improving overall user and supplier experience (PEX)
• Knowledge Management & Capability Building
  Maintain and update process documentation and playbooks
  Support onboarding and training of new team members
  Contribute to building SME capability within the Payments team

Qualifications

• Required: Bachelor's Degree or equivalent University degree is required.
• 3-5 years in Payments / AP / Finance operations.
• Strong process expertise in Payments, invoice processing, and controls.
• Experience in SAP (MM/FI) preferred.
• Preferred: Good understanding of Payments processes and Invoice Processing operations at a high level. Shared services industry experience.
• Other: Fluency in English (written and oral) is required. Fluency in one other language (written and oral) for the supported region is an advantage.
• Should be open to mid shift (3pm to 12mn).

Required Skills

• Accountability, Accounting, Accounting Policies, AI Judgement Integration, Analytical Reasoning, Audit Management, Budgeting, Business Behavior, Communication, Controls Compliance, Cost Management, Detail-Oriented, Execution Focus, Financial Analysis, Financial Management, Financial Recordkeeping, Financial Reports, Financial Risk Management (FRM), Generally Accepted Accounting Principles (GAAP), Issue Escalation, Learning Agility, Numerically Savvy, Relationship Building, Versatility

Preferred Skills

• Accountability, Accounting, Accounting Policies, AI Judgement Integration, Analytical Reasoning, Audit Management, Budgeting, Business Behavior, Communication, Controls Compliance, Cost Management, Detail-Oriented, Execution Focus, Financial Analysis, Financial Management, Financial Recordkeeping, Financial Reports, Financial Risk Management (FRM), Generally Accepted Accounting Principles (GAAP), Issue Escalation, Learning Agility, Numerically Savvy, Relationship Building, Versatility

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Our Credo calls on us to respect the dignity of every individual and create an environment for all people to thrive. Throughout the recruitment process, from application through hiring, we are committed to providing reasonable accommodations/adjustments for qualified candidates with disabilities. If you need support at any stage of the recruitment process, please complete our candidate accommodation request form so we can assist you.

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