Procurement Coordinator (AU Construction, Officebased)

Hammerjack Pty Ltd; Philippines; On-site; PHP 335,000 - 580,000; Full time

Benefits offered by this job

Officebased

Financial Assistance Program

Mandatory Government Benefits and 13th

Regular Company Events

Job summary

ConnectOS in the Philippines is seeking a versatile procurement and administration professional to support order coordination, customer service, and internal systems.

You'll monitor support tickets, liaise with suppliers, update records in HubSpot, and help improve workflows across engineering and software teams. Office-based role with benefits and career growth opportunities.

Qualifications

• 3+ years of experience in procurement, customer service, administration, or order coordination.
• Proficient in Microsoft 365 (Excel, Word, Outlook, Teams, SharePoint).
• Experience with CRM and ticketing platforms such as HubSpot.
• Strong ability to navigate multiple systems and software.
• Exposure to procurement, purchasing, supplier coordination, and order processing.
• Accurate records, documentation and database management.
• Strong understanding of administrative and customer support processes.
• High attention to detail with excellent organizational and multitasking skills.
• Excellent written and verbal communication with stakeholder coordination.
• Technical aptitude to learn internal systems quickly.

Responsibilities

• Monitor and manage incoming support tickets and respond to enquiries.
• Coordinate responses between internal teams and customers to ensure timely resolutions.
• Place supplier orders and track deliveries and order updates.
• Maintain accurate records in HubSpot and internal systems.
• Support engineering and software teams to address issues and improve workflows.
• Assist with reporting, data entry and operational tracking.

Skills

3+ years experience in Procurement, CS

Microsoft 365 Suite

HubSpot CRM

multi-system navigation

procurement & supplier coordination

records & database management

administrative & customer support

attention to detail & multitasking

strong written & verbal communication

quick learning of internal systems

Job description

Schedule: Monday to Friday (07:00 AM-04:00 PM PHT)

What are we looking for

Skills Required

• 3+ years experience in Procurement, Customer Service, Administration, or Order Coordination
• Proficient in Microsoft 365 Suite (Excel, Word, Outlook, Teams, SharePoint)
• Experience using CRM and ticketing platforms such as HubSpot
• Strong systems and software navigation skills across multiple platforms
• Exposure to procurement, purchasing, supplier coordination, and order processing workflows
• Ability to manage and update records, documentation, and databases accurately
• Strong understanding of administrative and customer support processes
• High attention to detail with strong organisational and multitasking capabilities
• Strong written and verbal communication skills with stakeholder coordination experience
• Technical aptitude with ability to quickly learn internal systems and processes

What will you do

Procurement & Order Coordination

Administration & Systems Support

Internal Team Support

Customer Support Coordination

• Monitor and manage incoming support tickets
• Assist customers with general enquiries
• Coordinate responses between internal teams and customers
• Ensure tickets are followed through to completion
• Escalate technical issues where required
• Process and place supplier orders
• Liaise with suppliers regarding deliveries and order updates
• Track materials and follow up on delays
• Assist with purchasing coordination and stock-related administration
• Resolve discrepancies in orders or deliveries
• Maintain accurate records within HubSpot and internal systems
• Perform data entry and system updates
• Manage engineering certificates and customer documentation
• Assist with reporting and operational tracking
• Maintain internal help files and process documentation
• Work with engineering and software teams to coordinate issues
• Help track support requests and software-related matters
• Assist in improving workflows and internal processes
• Learn and work across multiple business systems and platforms

Join the awesome team and enjoy these benefits & perks:

• Officebased
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities.

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

#ConnectOSCareers #JoinConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.