Procurement Coordinator (AU Construction, Officebased)

ConnectOS; Mandaluyong; On-site; PHP 391,000 - 670,000; Full time

Benefits offered by this job

Office-based

Financial Assistance Program

Mandatory Government Benefits and 13th

Regular Company Events

Work Life Balance

Career growth opportunities

Job summary

ConnectOS in the Philippines is seeking an versatile coordinator to support customers, manage procurement orders, and maintain records across HubSpot and internal systems.

You will handle service tickets, liaise with suppliers, and assist engineering teams to improve workflows while ensuring accurate documentation and timely updates. This role requires strong communication, organization, and a proactive approach.

Qualifications

• 3+ years' experience in Procurement, Customer Service, Administration, or Order Coordination.
• Proficient in Microsoft 365 Suite (Excel, Word, Outlook, Teams, SharePoint).
• Experience using CRM and ticketing platforms such as HubSpot.
• Strong systems and software navigation across multiple platforms.
• Exposure to procurement, purchasing, supplier coordination, and order processing workflows.
• Ability to manage and update records, documentation, and databases accurately.
• Strong understanding of administrative and customer support processes.
• High attention to detail with strong organisational and multitasking capabilities.
• Strong written and verbal communication skills with stakeholder coordination experience.
• Technical aptitude with ability to quickly learn internal systems and processes.

Responsibilities

• Monitor and manage incoming support tickets.
• Assist customers with general enquiries.
• Coordinate responses between internal teams and customers.
• Ensure tickets are followed through to completion.
• Escalate technical issues where required.
• Process and place supplier orders.
• Liaise with suppliers regarding deliveries and order updates.
• Track materials and follow up on delays.
• Assist with purchasing coordination and stock-related administration.
• Resolve discrepancies in orders or deliveries.
• Maintain accurate records within HubSpot and internal systems.
• Perform data entry and system updates.
• Manage engineering certificates and customer documentation.
• Assist with reporting and operational tracking.
• Maintain internal help files and process documentation.
• Work with engineering and software teams to coordinate issues.
• Help track support requests and software-related matters.
• Assist in improving workflows and internal processes.
• Learn and work across multiple business systems and platforms.

Skills

Procurement

Customer service

Administration

Order coordination

Microsoft 365

HubSpot CRM

Data entry

Record management

Communication

Multitasking

Tools

Excel

Word

Outlook

Teams

SharePoint

HubSpot

Job description

Schedule

Monday to Friday (07:00 AM-04:00 PM PHT)

What are we looking for?

Skills Required:

• 3+ years' experience in Procurement, Customer Service, Administration, or Order Coordination
• Proficient in Microsoft 365 Suite (Excel, Word, Outlook, Teams, SharePoint)
• Experience using CRM and ticketing platforms such as HubSpot
• Strong systems and software navigation skills across multiple platforms
• Exposure to procurement, purchasing, supplier coordination, and order processing workflows
• Ability to manage and update records, documentation, and databases accurately
• Strong understanding of administrative and customer support processes
• High attention to detail with strong organisational and multitasking capabilities
• Strong written and verbal communication skills with stakeholder coordination experience
• Technical aptitude with ability to quickly learn internal systems and processes

What will you do?

• Customer Support Coordination
  • Monitor and manage incoming support tickets
  • Assist customers with general enquiries
  • Coordinate responses between internal teams and customers
  • Ensure tickets are followed through to completion
  • Escalate technical issues where required
• Procurement & Order Coordination
  • Process and place supplier orders
  • Liaise with suppliers regarding deliveries and order updates
  • Track materials and follow up on delays
  • Assist with purchasing coordination and stock-related administration
  • Resolve discrepancies in orders or deliveries
• Administration & Systems Support
  • Maintain accurate records within HubSpot and internal systems
  • Perform data entry and system updates
  • Manage engineering certificates and customer documentation
  • Assist with reporting and operational tracking
  • Maintain internal help files and process documentation
• Internal Team Support
  • Work with engineering and software teams to coordinate issues
  • Help track support requests and software-related matters
  • Assist in improving workflows and internal processes
  • Learn and work across multiple business systems and platforms

Join the awesome team and enjoy these benefits & perks:

• Officebased
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities.

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.