Process Excellence & Transformation Manager

8003 Accenture Inc Company; Taguig; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

Accenture is a global leader in professional services, delivering services across Strategy & Consulting, Technology, Operations, and more. This role supports business transformation through process improvement, quality management, and cross-functional collaboration within a hybrid work setup in Taguig.

The Associate Manager will engage with business owners to drive efficiency, coach on operational excellence, and help implement KPI-driven governance across projects.

Qualifications

• Green belt certified or trained.
• At least 3 years of experience handling projects in a client facing role.
• Open to IC candidates; Handling clients isn't required and must focus on how candidates are able to communicate effectively, handle certain situations and thoroughly express knowledge on six sigma.
• Open to considering candidates with some business transformation experience
• Open to college undergraduates
• Open to consider Yellow belt candidates
• Open to ASEAN candidates; with provision for travel costs to be shouldered by the project
• Open to consider candidates with BT experience but with no six sigma certifications
• Open to other industries

Responsibilities

• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment
• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles
• Assist organization in the creation, monitoring, measurement and analysis of standardized processes
• Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
• Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings
• Facilitate and/or participate in cross functional Process Improvement Initiatives and root cause analysis
• Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
• Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
• Communicate to key management stakeholders on salient quality issues and business opportunities

Skills

Six Sigma

Client facing

Communication

Open to ASEAN

Education

Open to college undergraduates

Job description

Accenture is a global leader in professional services, delivering services across Strategy & Consulting, Technology, Operations, and more. This role supports business transformation through process improvement, quality management, and cross-functional collaboration within a hybrid work setup in Taguig.

The Associate Manager will engage with business owners to drive efficiency, coach on operational excellence, and help implement KPI-driven governance across projects.