Process Excellence & Compliance Analyst

Innodata Inc.; Philippines; On-site; PHP 600,000 - 800,000; Full time

Job summary

Innodata Inc. seeks a Process Excellence Analyst to analyze, improve, and standardize business processes across functions.

The role applies Lean Six Sigma methodologies to identify gaps, control weaknesses, and opportunities for continuous improvement while ensuring ISO 27001 and ISO 9001 compliance. You will collaborate with Process Owners, Delivery Operations, Information Security, Quality Assurance, Internal Audit, IT, and other stakeholders to strengthen documentation, controls, and

Qualifications

• Bachelor’s degree in a related field.
• 5–7 years of experience in Process Excellence or related areas.
• Proven experience in process analysis and SOP development.
• Strong knowledge of Lean Six Sigma and ISO standards.
• Experience supporting audits and compliance activities.
• Excellent analytical and writing skills.
• Proficiency with process-mapping tools.

Responsibilities

• Analyze and improve business processes to increase efficiency and quality.
• Lead or support Lean Six Sigma projects using DMAIC and mapping tools.
• Standardize processes and maintain process maps, SOPs, and work instructions.
• Support ISO 27001, ISO 9001, ISMS, and QMS compliance activities.
• Coordinate audits and track corrective actions and non-conformities.
• Develop dashboards and reports to monitor performance.
• Engage stakeholders and train teams on process improvements.

Skills

Lean Six Sigma

DMAIC

Process mapping

Value Stream Mapping

Root Cause Analysis

Fishbone Analysis

5 Whys

ISO 27001

ISO 9001

ISMS

QMS

Audit support

Internal Controls

Stakeholder management

Facilitation

Education

Bachelor’s degree in Business Administration, Industrial Engineering, Management, Quality Management, Information Systems, or a related field

Tools

Visio

Lucidchart

Microsoft Office

Job description

Innodata Inc. seeks a Process Excellence Analyst to analyze, improve, and standardize business processes across functions.

The role applies Lean Six Sigma methodologies to identify gaps, control weaknesses, and opportunities for continuous improvement while ensuring ISO 27001 and ISO 9001 compliance. You will collaborate with Process Owners, Delivery Operations, Information Security, Quality Assurance, Internal Audit, IT, and other stakeholders to strengthen documentation, controls, and