Process Documentation Architect for SOPs & Training

ABSI; Metro Manila; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading documentation services company in the Philippines is seeking a detail-oriented individual to develop and maintain documentation such as SOPs and manuals. The ideal candidate will have a Bachelor's degree, strong technical writing and verbal communication skills, and the ability to collaborate with cross-functional teams. Responsibilities include editing documents for clarity, supporting process improvements, and managing multiple projects. This role offers an opportunity to contribute to crucial documentation processes within a dynamic environment.

Qualifications

• Bachelor’s degree in Business Administration, Communications, or related field.
• Strong technical writing and verbal communication skills.
• Excellent grammar, formatting, and editing abilities.
• Strong analytical skills with understanding of end-to-end processes.

Responsibilities

• Develop and maintain comprehensive documentation including SOPs and manuals.
• Collaborate with cross-functional teams to gather and validate process details.
• Edit and proofread documents for grammar and clarity.
• Support process improvement initiatives by recommending documentation enhancements.

Skills

Technical writing

Verbal communication

Analytical skills

Attention to detail

Project management

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Office

Google Workspace

Visio

Lucidchart

Notion

Job description

A leading documentation services company in the Philippines is seeking a detail-oriented individual to develop and maintain documentation such as SOPs and manuals. The ideal candidate will have a Bachelor's degree, strong technical writing and verbal communication skills, and the ability to collaborate with cross-functional teams. Responsibilities include editing documents for clarity, supporting process improvements, and managing multiple projects. This role offers an opportunity to contribute to crucial documentation processes within a dynamic environment.